Service Manager
other jobs Pembrook Resourcing
Added before 1 Days
- England,South West,Wiltshire,Swindon
- Full Time, Permanent
- £40,000 - £50,000 per annum
Job Description:
Service ManagerLocation: Swindon
Salary: £40,000 – £50,000 basic (DOE)
OTE: £55,000 – £65,000+
Benefits: Company car / car allowance + pension
The RoleWe are recruiting on behalf of a busy and well-established dealership in Swindon for an experienced and driven Service Manager. This is a key leadership role within the Aftersales department, responsible for workshop performance, customer satisfaction and overall profitability.
You will oversee the Service Advisors and Workshop team, ensuring maximum efficiency, strong CSI performance and effective cost control.
Key Responsibilities*Full responsibility for Service Department performance
*Managing workshop efficiency and labour sales
*Leading and developing Service Advisors and Workshop Controller
*Monitoring KPIs including productivity, utilisation and WIP
*Driving upsell opportunities and service plan penetration
*Managing departmental budgets and profitability
*Ensuring FCA compliance and manufacturer standards
*Maintaining high levels of customer satisfaction (CSI)
About You*Previous experience as a Service Manager / Aftersales Manager
*Strong leadership and team development skills
*Proven track record of improving workshop efficiency and profitability
*Commercially aware with strong financial understanding
*Excellent organisational and communication skills
*Full UK Driving Licence
What’s on Offer*Competitive basic salary with strong bonus potential
*Company car or allowance
*Established and stable site
*Career progression within a reputable dealer group
*Supportive senior management structure
Salary: £40,000 – £50,000 basic (DOE)
OTE: £55,000 – £65,000+
Benefits: Company car / car allowance + pension
The RoleWe are recruiting on behalf of a busy and well-established dealership in Swindon for an experienced and driven Service Manager. This is a key leadership role within the Aftersales department, responsible for workshop performance, customer satisfaction and overall profitability.
You will oversee the Service Advisors and Workshop team, ensuring maximum efficiency, strong CSI performance and effective cost control.
Key Responsibilities*Full responsibility for Service Department performance
*Managing workshop efficiency and labour sales
*Leading and developing Service Advisors and Workshop Controller
*Monitoring KPIs including productivity, utilisation and WIP
*Driving upsell opportunities and service plan penetration
*Managing departmental budgets and profitability
*Ensuring FCA compliance and manufacturer standards
*Maintaining high levels of customer satisfaction (CSI)
About You*Previous experience as a Service Manager / Aftersales Manager
*Strong leadership and team development skills
*Proven track record of improving workshop efficiency and profitability
*Commercially aware with strong financial understanding
*Excellent organisational and communication skills
*Full UK Driving Licence
What’s on Offer*Competitive basic salary with strong bonus potential
*Company car or allowance
*Established and stable site
*Career progression within a reputable dealer group
*Supportive senior management structure
Job number 3445828
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Company Details:
Pembrook Resourcing
Company size: 1–4 employees
Industry: Recruitment Consultancy
IntroductionWelcome to Pembrook Resourcing, an Automotive recruitment company built on simple but long-lasting values! In such a competitive market we...