Commercial Director
£80,000 + benefits
Leeds (Hybrid) – can be located at various sites across Yorkshire and the Midlands
Permanent - Full-time
At Another we are seeking a seasoned Commercial Director to guide a well-established, fast paced organisation through its next phase of expansion. This position combines strategic oversight with practical operational leadership. We are looking for a versatile leader who can set direction, enhance performance, and operate effectively in a fast-moving environment.
The successful candidate will oversee sales, operations, product, customer experience and overall commercial results. Working closely with central teams including Finance, Marketing, Technology, People and H&S, as well as the senior leadership group, you will drive meaningful and sustainable growth. Candidates may currently be operating as a General Manager, Commercial Director or Operations Director, as a broad and adaptable skill set is essential.
The Role
*Define and deliver a clear growth strategy and roadmap with measurable targets for revenue, margin and customer metrics
*Provide strong, visible leadership, establishing clear expectations and nurturing a commercially focused, customer-led and collaborative culture.
*Identify and capitalise on new growth opportunities, partnering with the wider business to strengthen and promote a compelling proposition to the existing client base.
*Take full accountability for divisional P&L, partnering with finance and commercial teams on budgeting, pricing strategy, yield management and margin optimisation.
*Monitor trading performance and respond swiftly to adjust pricing, promotions, product emphasis and distribution channels to achieve objectives.
*Ensure day-to-day operations consistently deliver an outstanding customer journey.
*Embed robust processes and Standard Operating Procedures (SOPs) that ensure full compliance with all relevant industry regulations
*Shape and lead product strategy to ensure the portfolio is commercially attractive, differentiated and aligned to customer demand.
*Establish and maintain strong supplier and partner relationships to secure advantageous terms, marketing collaboration and access to exclusive or differentiated offerings.
*Collaborate with Marketing and Digital teams to strengthen brand presence online and across social platforms, optimising campaigns, content and user journeys to drive sales.
*Contribute to the enhancement of CRM and lifecycle marketing initiatives to increase repeat purchases and referrals, making full use of customer reviews and testimonials.
*Partner with People and Operations teams to create clear development pathways, training and coaching
*Utilise data and reporting insights to monitor performance, analyse customer trends and identify opportunities to improve growth, efficiency and experience.
*Promote and uphold strict compliance with all regulatory, legal and governance requirements.
Skills & Experience
*Demonstrated success in delivering growth within a customer-focused, multi-brand or multi-channel setting.
*Extensive leadership experience with accountability for both commercial outcomes and operational delivery.
*Ability to transition smoothly between high-level strategic planning and hands-on operational execution.
*Strong commercial judgement, including P&L management, pricing and yield strategy, supplier negotiation and rapid, data-led decision making.
*Proven capability in leading, coaching and developing high-performing teams across sales and operational functions.
*Highly organised and resilient, capable of managing competing priorities while maintaining focus on results, compliance and customer satisfaction.
*Confident and experienced in building stakeholder relationships, both internally and externally, leveraging partnerships for commercial growth.
This person could be from a general manager, commercial director or operations director background.
To Apply
If you feel you are a suitable candidate and would like to work for Another Recruitment, please do not hesitate to apply.