Operations Manager - Remediation Project (Mortgages)
other jobs Deloitte
Added before 6 Days
- England,London,City of London
- Full Time, Contract
- £400 - £401 per day
Job Description:
Operations Manager - Remediation Project (Mortgages)
Start: ASAP
Duration: 2 months
Day Rate: £400 (inside IR35)
Location: Remote
This is an exciting opportunity to be part of a Deloitte team supporting the delivery of a large-scale remediation programme.
You will have a demonstrated history of working in the Financial Services industry. skilled in commercial mortgages, collections & recovery Strategies.
Results driven and data driven with strong operations experience with customers in financial difficulties and vulnerability.
Responsibilities
*Oversee day-to-day operations of mortgage servicing and collections functions, ensuring efficiency, quality, and strong customer outcomes.
*Manage end-to-end mortgage processes, including servicing, arrears management, and recoveries.
*Implement effective collections strategies across all stages of delinquency.
*Ensure compliance with regulatory requirements and internal risk controls.
*Monitor KPIs, SLAs, and portfolio performance, driving continuous improvement initiatives.
*Lead, develop, and performance-manage operational teams.
*Collaborate with Risk, Compliance, and Finance to support reporting, audits, and operational resilience.
Start: ASAP
Duration: 2 months
Day Rate: £400 (inside IR35)
Location: Remote
This is an exciting opportunity to be part of a Deloitte team supporting the delivery of a large-scale remediation programme.
You will have a demonstrated history of working in the Financial Services industry. skilled in commercial mortgages, collections & recovery Strategies.
Results driven and data driven with strong operations experience with customers in financial difficulties and vulnerability.
Responsibilities
*Oversee day-to-day operations of mortgage servicing and collections functions, ensuring efficiency, quality, and strong customer outcomes.
*Manage end-to-end mortgage processes, including servicing, arrears management, and recoveries.
*Implement effective collections strategies across all stages of delinquency.
*Ensure compliance with regulatory requirements and internal risk controls.
*Monitor KPIs, SLAs, and portfolio performance, driving continuous improvement initiatives.
*Lead, develop, and performance-manage operational teams.
*Collaborate with Risk, Compliance, and Finance to support reporting, audits, and operational resilience.
Job number 3446015
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