I.T & Application Support Engineer
East Belfast
£28,000 – £32,000 (DOE)
Monday – Friday | 9.00am – 5.30pm – Office Based
Office Based
We are recruiting for an I.T & Application Support Engineer to join a growing Consultancy based in East Belfast. This is a hands-on role suited to someone who enjoys problem-solving, learning systems in depth, and helping colleagues work efficiently without disruption.
The Role
You will provide day-to-day IT support across the business, supporting both general IT systems and core insurance applications including MPACS, MPORT and Smart Surv.
Key Responsibilities:
*Providing day-to-day IT support via tickets, email and phone
*Troubleshooting hardware, software and connectivity issues
*Supporting Microsoft 365 (Outlook, Teams, SharePoint and OneDrive)
*Managing user accounts, access, licences, password resets and MFA
*Setting up laptops and equipment for new starters and role changes
*Supporting and troubleshooting MPACS, MPORT and Smart Surv applications
The Person
*Minimum 2 years’ experience in a 1st Line IT or Application Support role
*Comfortable supporting Microsoft 365 in a business environment
*Logical and methodical approach to troubleshooting
*Strong communication skills with the ability to explain technical issues clearly
What’s on Offer
*Salary £28,000 – £32,000 depending on experience
*34 days annual leave (including statutory days)
*Private healthcare
*Pension – 5% employee contribution / 3% employer contribution
*Stable, supportive working environment