Sales & Customer Service Operator
other jobs ADAPRO TALENT PARTNERS LTD
Added before 5 Days
- England,South East,Buckinghamshire,Milton Keynes
- Full Time, Permanent
- £25,000 per annum
Job Description:
Adapro Talent Partners are delighted to be exclusively partnering with a growing Milton Keynes based Group who are looking to recruit a Sales & Customer Services Operator, on a permanent basis.
This newly created role will report into the Commercial Engagement & Development Manager, and will play a key role in supporting customers through proactive telephone sales and exceptional customer service. This position requires resilience, strong communication skills and the ability to build a rapport with our customer base.
Key Responsibilities
*Sell own brand materials and related products to customers, ensuring clear communication of features and benefits.
*Handle inbound and outbound calls to support with product information, promotions and deal with service queries.
*Build and maintain strong relationships with members through excellent listening and interpersonal skills.
*Resolve service issues promptly and professionally, ensuring compliance with service level agreements.
*Collaborate with internal teams to deliver a seamless customer experience.
*Maintain accurate records of interactions and follow-up actions.
*Demonstrate flexibility to take on new responsibilities as the role evolves.
Skills and Attributes
*Hardworking and resilient with a positive attitude.
*Excellent communication and listening skills.
*Ability to build a rapport and trust with our members.
*Strong problem-solving skills and attention to detail.
*A great team player who thrives in a collaborative environment.
*Adaptable and willing to learn new skills and processes.
Preferred Experience
*Previous experience in telesales and customer service is highly desirable.
*Competence in using Microsoft Office (Word, Excel and applications) and CRM systems
Our Client is looking to recruit a candidate who has the desire to make this new role their own, and scope out/grow it as they progress.
This role will initially require 5 days onsite in the Milton Keynes HQ, but there will be opportunity for Hybrid working post probation.
Our Client is offering a Salary of £25,000 + Benefits
This newly created role will report into the Commercial Engagement & Development Manager, and will play a key role in supporting customers through proactive telephone sales and exceptional customer service. This position requires resilience, strong communication skills and the ability to build a rapport with our customer base.
Key Responsibilities
*Sell own brand materials and related products to customers, ensuring clear communication of features and benefits.
*Handle inbound and outbound calls to support with product information, promotions and deal with service queries.
*Build and maintain strong relationships with members through excellent listening and interpersonal skills.
*Resolve service issues promptly and professionally, ensuring compliance with service level agreements.
*Collaborate with internal teams to deliver a seamless customer experience.
*Maintain accurate records of interactions and follow-up actions.
*Demonstrate flexibility to take on new responsibilities as the role evolves.
Skills and Attributes
*Hardworking and resilient with a positive attitude.
*Excellent communication and listening skills.
*Ability to build a rapport and trust with our members.
*Strong problem-solving skills and attention to detail.
*A great team player who thrives in a collaborative environment.
*Adaptable and willing to learn new skills and processes.
Preferred Experience
*Previous experience in telesales and customer service is highly desirable.
*Competence in using Microsoft Office (Word, Excel and applications) and CRM systems
Our Client is looking to recruit a candidate who has the desire to make this new role their own, and scope out/grow it as they progress.
This role will initially require 5 days onsite in the Milton Keynes HQ, but there will be opportunity for Hybrid working post probation.
Our Client is offering a Salary of £25,000 + Benefits
Job number 3446777
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Company Details:
ADAPRO TALENT PARTNERS LTD
Company size: 1–4 employees
Industry: Recruitment Consultancy
Adapro Talent Partners specialise in hiring into the Professional Services Sectors, covering but not limited to Finance, HR, Procurement, Marketing, L...