Required to provide a range of Facilities duties as part of a team. Duties to include: first point of contact, including incident officer as required, greeting and inducting visitors, deliveries including post, room and facilities bookings (including electric cars) for internal & external users, including charging arrangements.
Key activities - Providing reception services including incident officer as required,
meeting room co-ordination, vehicle co-ordination, key and access pass
issue and visitor induction (70%)
* Taking delivery of materials and post, ensuring that they are retained
securely until collected (10%)
* Administration of building access systems (5%)


Essential qualifications/ knowledge
* Knowledge of building management procedures
* Can demonstrate a competent level of professional written English for
correspondence such as email.
* Working knowledge of Microsoft packages such as Excel, Outlook and
Word
* Knowledge of administrative procedures
* Knowledge of working to defined outputs, targets and schedules
Desirable qualifications/ knowledge
* Knowledge of building management procedures
* Relevant administration related qualification
* Customer service and First Aid training
Essential experience
* Experience of word processing and the ability to use a variety of
Microsoft Applications
* Experience of working flexibly including out of hours support if required
Desirable experience
* Experience in a role with responsibility for delivering and coordinating an
area of Facilities Management
* Understanding of financial processes for billing and invoice generation
Essential skills
* Good standard of literacy and numeracy skills
* IT skills including working knowledge of Microsoft applications
* High level communication skills to reflect the diverse nature of customers
and visitors to our buildings.
* Planning and prioritising own workload
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