Senior Business Support Officer
*Hourly Rate: £13.69 PAYE
*Location: Sheffield, Hybrid (predominantly Howden House and Working from Home)
*Job Type: Full-time, 37 hours per week, Monday to Friday
We are seeking a Business Support Officer to join our client in their Travel and Assessment Team. This role is crucial in providing support across a range of tasks including processing applications, supporting meetings, and handling finance-related activities for School Travel for Children with Special Educational Needs.
Day-to-day of the role:
*Process applications for School Travel for Children with Special Educational Needs.
*Support Travel Panel Meetings and process outcomes.
*Calculate and confirm Personal Travel Budgets (PTB).
*Handle invoicing for Post 16 Transport Contributions and manage related credit notes and refunds.
*Manage the team’s inbox, monitor communications, and take calls from the public.
*Engage in various finance tasks and support complaints and appeals processes.
*Ensure all information is recorded accurately and clearly across spreadsheets and bespoke systems for team use.
Required Skills & Qualifications:
*High level of customer service skills, with the ability to handle calls and emails from the public professionally.
*Strong attention to detail is crucial for cross-checking information and accurate data entry.
*Proficiency in managing spreadsheets and bespoke systems.
*Ability to work effectively both independently and as part of a team.
*Experience in administrative or support roles within similar settings is preferred.
Benefits:
*Hybrid working arrangement allowing flexibility between home and office.
*Opportunity to work within a supportive team environment.
*Exposure to diverse tasks providing comprehensive work experience.
To apply for this Business Support Officer position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.