Next Chapter Talent is delighted to be representing a respected, independent London-based property management firm in the search for an accomplished Block Manager.
Our client has built a reputation for delivering thoughtful, transparent and quietly effective block management across London and the Home Counties. They are not volume-driven or transactional. Their approach is deliberate, detail-focused and relationship-led — and they are now looking for a Block Manager who operates in the same way.
This is an opportunity for someone who values professionalism, clarity and long-term client relationships over noise.


The Role
You will take full ownership of a residential portfolio, managing each building with structure, confidence and accountability.
This role requires someone comfortable balancing operational oversight with client-facing leadership — someone who understands that strong property management is equal parts organisation, communication and commercial awareness.


What You’ll Be Responsible For
Portfolio Oversight
*Managing the day-to-day operations of a residential block portfolio
*Conducting regular site inspections with structured reporting
*Coordinating reactive and planned works with trusted contractors
*Maintaining high standards across service delivery
Compliance & Risk
*Ensuring full statutory compliance across health & safety and fire safety
*Overseeing insurance renewals and claims
*Maintaining clear, accurate building records
Financial Management
*Preparing and managing service charge budgets
*Monitoring expenditure and explaining variances clearly
*Reviewing contractor invoices with commercial awareness
Client & Resident Relationships
*Acting as the primary point of contact for resident directors and leaseholders
*Attending AGMs and meetings with professionalism and composure
*Managing expectations calmly and constructively
Lease & Legal Awareness
*Interpreting lease provisions confidently
*Serving relevant notices where required
*Liaising with legal professionals when necessary
About You
*Proven UK residential block management experience
*Strong service charge and financial management capability
*Solid understanding of leasehold legislation
*Clear, articulate communication style
*Composure under pressure
*A proactive, solutions-led mindset
Professional qualifications (IRPM, TPI, RICS or working towards) are advantageous, but experience and delivery matter most.
This is not a high-volume, high-noise environment. It is measured, organised and quality focused.
If you are a Block Manager who takes pride in doing things properly — and wants to be part of a company that values clarity and consistency — we would welcome a confidential conversation.
Please note: This overview is designed to give a clear sense of the role, though it isn’t an exhaustive list of every responsibility or requirement.
To learn more about this opportunity, please reach out to Zara Benson at Next Chapter Talent.
Next Chapter Talent is a boutique, founder-led property recruitment consultancy who specialise in placing exceptional talent across the UK. If you’re considering a new challenge or are recruiting for your team, please get in touch.