Ready to be the calm voice in complex conversations?

We are partnering with a forward thinking Telecoms organisation looking for an Employee Relations Lead who can blend commercial insight with genuine care for people. This is a strategic ER leadership role with real influence, high visibility and the opportunity to shape how employee relations is delivered across a dynamic, evolving business.

If you thrive on navigating complexity, advising senior leaders and creating practical solutions that stick, this could be your next move.

The Opportunity

This is not a transactional ER role. It is about shaping strategy, elevating standards and building capability.

You will:

Own and evolve the employee relations framework across the business

Act as the go to advisor for senior leaders on high risk and complex people matters

Lead and coach a team handling investigations, performance issues, disciplinaries and grievances

Oversee restructures, organisational change and people risk activity

Translate employment law into pragmatic business guidance

Strengthen processes so they are consistent, fair and future ready

Use data and insight to spot trends before they become problems

Work closely with leadership to embed a positive, inclusive and high performance culture

This role sits at the intersection of people, risk and performance. It requires someone commercially aware, emotionally intelligent and confident in high stakes conversations.


What We Are Looking For

You are likely to bring:

Deep knowledge of UK employment law and best practice

Strong experience leading complex and sensitive ER cases

A track record of advising senior stakeholders with confidence

Experience supporting organisational change including restructures and consultation processes

The ability to balance commercial priorities with fairness and integrity

A process improvement mindset with an eye for smarter, simpler ways of working

CIPD qualification or equivalent professional credibility

You will be resilient, calm under pressure and able to influence at all levels. You enjoy building trust and are not afraid to challenge constructively.

Why Consider This Role

Genuine strategic scope

Hybrid working with 2 days per week in the South Wales office

Relocation support available

A business that values progressive people practices

Opportunity to shape culture, not just manage cases

If you are ready to lead, influence and modernise employee relations within a fast moving Telecoms environment, we would love to speak with you.

Confidential conversations welcomed.

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