Senior Account Manager
  • England,South East,East Sussex,Eastbourne
  • Full Time, Permanent
  • £45,000 - £50,000 per annum
Job Description:
*Senior Account Manager
*Location:Eastbourne
*Salary:£45,000-£50,000
*Job Type: Permanent, Office-Based
Our client is a leading UK-based online SaaS platform supporting auction businesses. They are looking for a first-ever Senior Account Manager to join the team and take ownership of 450 client accounts, defining and building the Account Management function from the ground up. This is a unique opportunity to shape a key part of the business and grow your own team in the future.
What You’ll Do
*Serve as the primary point of contact for all client accounts, managing 450 clients from day one
*Build and maintain strong, long-term client relationships across a B2B platform
*Conduct service level reviews to identify gaps, improve the client experience, and uncover growth opportunities
*Collaborate with Sales and Marketing to identify upsell and product improvement opportunities
*Analyze usage and performance data to spot trends and commercial opportunities
*Help define processes and best practices for a newly established Account Management function
*Mentor and eventually manage additional Account Managers as the team grows
Who You Are
*Experienced in SaaS or product-led B2B environments, with a proven track record in managing multiple client accounts
*Comfortable managing high-volume portfolios and delivering operational excellence
*Technically confident and customer-focused, with strong problem-solving skills
*Highly organized, with excellent communication, negotiation, and presentation abilities
*Ambitious and ready to take ownership of a function and grow a team in the future
Why You will Love It
*Be the first Account Manager hire in a scaling SaaS business
*Direct exposure to the Managing Director and leadership team
*Competitive salary with career progression and growth opportunities
*Bright, modern Eastbourne office with on-site social areas and games room
*28 days holiday (+ option to buy 5 extra)
*Friendly, collaborative, and supportive team culture

if you are interested in this exciting opportunity please click ’APPLY NOW’ and a consultant will be in contact.
Job number 3449075

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Company Details:
HR GO Recruitment
Company size: 250–499 employees
Industry: Recruitment Consultancy
HR GO Recruitment is passionate about matching the right people to right jobs. With over 60 years’ experience, combined with a nationwide networ...
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