Customer Service Administrator / Advisor
  • England,South West,Wiltshire
  • Full Time, Permanent
  • £24,000 - £24,600 per annum
Job Description:
Service Desk Administrator / Advisor
Melksham
Full-time, Permanent
£24,600 per annum
Are you experienced in providing great customer service? Would you like to work for a growing company, where progression is key? If the answer is YES this could be the role for you.
We are looking for a self-motivated individual, to join our growing client in Melksham. Working as part of the internal and national team you will be responsible for assisting customers over the phone and by email.
Main Duties
*Log support tickets
*Ordering parts
*Arrange site visits for engineers to attend
*Assign engineers to tickets
*Arrange delivery of parts to customer sites
*Follow up on support Tickets to ensure they are completed and closed
Skills and Experience
*Ability to work in a fast-paced environment
*Excellent verbal and written communication skills
*Good IT skills
*Ability to work as part of a team
*Similar previous experience is desirable
Hours: Monday to Friday on a 3-week shift pattern:

08:00 am - 4:30 pm
09:00 am - 5:30 pm
10.00 am - 6.30 pm
CMD Recruitment acts as an employment agency for permanent recruitment and employment businesses for the supply of temporary workers.
CMD Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven’t heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful. Please apply for future roles that we advertise.
Job number 3450399

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Company Details:
CMD Recruitment
Company size: 20–49 employees
Industry: Recruitment Consultancy
Established since 2004, CMD Recruitment is the leading independent recruitment consultancy in the South-West.We have a proven track record in the supp...
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