You will take ownership of operational, clinical and administrative performance - driving meaningful change while protecting quality, culture and compliance.
Client Details
This opportunity is with a reputable organisation within the healthcare industry. As a well-established medium-sized company, they are committed to delivering excellent services and maintaining operational excellence.
Description
*Mapping all operational, clinical and administrative processes
*Identifying inefficiencies, duplication and operational risk
*Leading an organisation-wide transformation programme
*Strengthening CQC governance, compliance and documentation standards
*Selecting and implementing fit-for-purpose clinical and workforce systems
*Providing structured, confident reporting to Founders and the Finance & Operations Director
*Supporting teams through change with clarity and stability
Long term operational requirements:


*Embed a stable, scalable operating model post-transformation
*Support expansion plans (two or more new sites per year)
*Strengthen referral pathways across NHS, PMI and self-pay markets
*Improve cross-functional collaboration between clinical, therapy, nursing and support teams
*Drive sustainable operational performance aligned with commercial growth


Profile


*Senior operational leadership within healthcare (mental health, eating disorders, community or complex care highly desirable)
*Strong track record of CQC governance, regulatory compliance and quality improvement
*Proven delivery of change and transformation programmes
*Experience in process mapping, service redesign and implementation
*Systems selection and implementation (clinical or operational platforms)
*Comfortable working in matrix environments across clinical and support functions
*Experience operating autonomously within SME or founder-led organisations


Job Offer
*Competitive salary ranging from £55,000 to £58,000.
*Permanent position offering job security.
*Opportunity to lead meaningful transformation in a values-driven healthcare setting
*Direct influence at senior leadership level
*Genuine autonomy and impact
*A key role in scaling high-quality services responsibly
If you are an experienced Operations Manager with a passion for the healthcare industry, this role could be the perfect opportunity for you. Apply today to take the next step in your career.