Ready for Your Next Big Career Move?
We’re looking for an ambitious High Growth Administration Assistant to join the West Midlands Growth Company and make a real impact from day one. If you’re driven, curious, and hungry for growth, this could be your perfect next step.


Who are we?
The West Midlands Growth Company (WMGC) is the region’s economic development delivery organisation.
From April 2026, we will lead the delivery of regionally commissioned economic development activity aligned to the West Midlands Growth Plan, working in partnership with the West Midlands Combined Authority and local authorities.
We are building a sharper, business-focused organisation that attracts investment, supports high-growth companies and drives measurable economic impact.
If you want your work to shape how growth is delivered across one of the UK’s most important regions, this is your opportunity.


The Role:
As our new High Growth Administration Assistant you’ll join a forward thinking, collaborative team that values fresh ideas and innovation. This is a genuine opportunity to take ownership of meaningful projects, influence decision making, and help shape the future direction of the business with a collaborative team that values fresh ideas and innovation. This is a genuine opportunity to take ownership of meaningful projects, influence decision-making, and help shape the future direction of the business


You’ll be involved in:
*Providing comprehensive administrative and operational support to the Growth Hub team
*Acting as the first point of contact and delivering high-quality customer-facing service
*Enabling effective business support delivery by maintaining systems, information, and ecosystem connections


What You’ll Be Doing:
*Act as the Growth Hub’s first point of contact, handling inbound enquiries from businesses, partners, and visitors, ensuring they receive timely, accurate, and professional support.
*Provide daily operational and administrative support to High Growth Account Managers and Support Executives, including scheduling meetings, preparing documents, coordinating logistics, and managing workflows.
*Maintain and update key systems, including the CRM and digital filing structures
*Support internal and external communications, assisting with the creation and distribution of marketing materials, managing website content updates, and contributing to social media activity when required.
*Coordinate office and resource management
*Assist in gathering and organising business intelligence
*Build and maintain trusted working relationships across the ecosystem—local authorities, universities, finance providers, and business support partners—ensuring seamless referrals and collaborative working.
*Ensure compliance and operational integrity, maintaining high standards of confidentiality, data protection, information security, and supporting basic health & safety processes such as incident reporting.


What You’ll Bring:
Essential:
*Strong organisational skills with the ability to manage high workloads, prioritise effectively, and meet deadlines.
*Excellent written and verbal communication skills, with the ability to produce high-quality documents.
*High level of IT literacy, particularly in Microsoft Office and CRM.
*Ability to maintain confidentiality and handle sensitive information professionally.
*Proactive, reliable, and able to work independently with a positive, "can-do" attitude.
*Strong teamwork and collaboration skills.
*Adaptable and resilient, able to work accurately in a changing, fast-paced environment.
*Commitment to inclusive growth, equality, and public-minded values.
Desirable:
*Experience using Zoho CRM or a similar customer relationship management system.
*Good understanding of processes and public-sector decision-making.
*Awareness of the West Midlands business support ecosystem.
*Previous experience within a business support organisation.


Why You’ll Love Working Here:
*26 days holiday
*Company pension scheme including life assurance
*Hybrid working - 2 days in the office
*Cycle to work
*Simple Health employee membership scheme
Location
Coventry – initially 5 days a week in office, moving to a hybrid structure once settled.


Equal Opportunities Statement
We’re an equal opportunities employer and welcome applicants from all backgrounds, experiences, and perspectives. We’re committed to creating an inclusive environment where everyone can thrive.