WE’RE HIRING: SERVICE MANAGER (DYN – IDSVA)
"Lead with purpose. Change the story for men who need to be heard."
Closing date: 06 March 2026
Interviews: 16–17 March 2026
Based at Cardiff main office — travel expected
21.75 flexible hours per week
Permanent to 31 March 2027 (possible extension pending funding)
Salary: £25,881.71 – £27,507.47 pro rata
Subject to eligibility to work in the UK, Enhanced DBS & references
Make a Real Difference. Lead a Service That Changes Lives.
Are you a dynamic, forward-thinking leader with a passion for supporting men experiencing domestic and/or sexual violence?
Do you thrive in roles where you can shape services, support staff, and drive meaningful change?
If so, this is your opportunity to lead a vital front-lineservice that ensures male victims and survivors receive high-quality, trauma informed support when they need it most.
The Opportunity
As Service Manager (DYN–IDSVA), you’ll be at the forefront of delivering and developing our specialist service for male victims of domestic and sexual violence. You’ll:
*Lead a small, committed team of caseworkers
*Oversee a responsive, impactful helpline
*Deliver and coordinate high-quality training for professionals
*Build strong multi agency partnerships that keep victims safe
*Drive innovation, continuous improvement and best practice
*Champion male victims within local strategic networks
This is a role where your leadership genuinely shapes lives, strengthens services, and raises the profile of an often overlooked group of survivors.
What You’ll Bring
We’re looking for someone who brings:
*Proven experience in safeguarding or a related support field
*Experience coordinating IDVA roles and staff case management
*An understanding of the criminal justice system
*Strong knowledge of domestic & sexual violence dynamics
*Confidence working across multi agency settings
*Excellent communication & presentation skills
A passion for delivering safe, effective, and empowering services is essential.
What We Offer
At Safer Wales, we’re committed to creating a positive, restorative, and flexible workplace that supports your wellbeing and development.
Benefits include:
*Casual dress
*Company pension (Safer Wales contributes 10%)
*Expenses covered
*Sick pay
*Flexible, family friendly working
*Life assurance (4× salary)
*22 days annual leave (pro rata), rising to 27 + 11 bank/privilege days
*Westfield Health Foresight Care Cash Plan
*Free refreshments at our Cardiff base
Work with purpose. Work with passion. Work somewhere that values you.