Desk-Based Commercial Property Claims Handler


Are you an experienced Commercial Property Claims professional looking to manage claims end-to-end in a fully remote role?


Do you enjoy making early liability decisions, controlling costs, and driving claims forward using modern digital tools?


We are recruiting a Desk-Based Commercial Property Claims Adjuster / Claims Handler on behalf of a forward-thinking and technology-driven claims operation, offering the opportunity to join a modern team focused on efficiency, service excellence, and technical quality.


This is a fully remote position for UK-based candidates.


What you will do:


*Manage a portfolio of commercial property claims from first notification through to settlement and closure
*Make well-reasoned early decisions on coverage, liability, reserves, and contractor involvement
*Utilise video technology and digital tools to conduct virtual site assessments and customer discussions
*Coordinate and monitor suppliers to ensure high-quality, cost-effective repair and restoration outcomes
*Act as the central point of contact for clients, brokers, policyholders, and suppliers throughout the claim lifecycle
*Maintain strict control over costs, documentation, diary management, and service level requirements
*Provide clear communication, accurate reporting, and proactive claim progression at all stages
*Demonstrate flexibility and resilience during peak and surge periods


This role offers a competitive salary, 25 days’ holiday plus bank holidays, private medical cover, life assurance, pension, and ongoing professional development support.


To have your CV reviewed within 24 hours, please apply today