IT Account Manager
other jobs Circle Recruitment
Added before 4 Days
- England,South East,Berkshire,Reading
- Full Time, Permanent
- £30,000 - £40,000 per annum
Job Description:
IT Account Manager
IT Managed Services Provider - Reading (onsite 5 days a week)
Salary: £30K-£40K DOE + ~£6K OTE (Quarterly Bonuses)
Our client is a well-established MSP based in Reading, supporting over 300 SMEs across the South East. With a strong reputation for delivering IT and Telecoms solutions, they specialise in Microsoft 365, Modern Workplace, Cyber Security, Networking, and Cloud services. They pride themselves on a customer-first approach and have ambitious growth plans.
Position Overview:
As an IT Account Manager, you’ll join a team of three, managing and nurturing relationships with existing clients. This is a 75% office-based role with occasional client visits. Your focus will be on upselling and cross-selling IT solutions within the current customer base, ensuring renewals, and driving revenue growth. No cold calling-just building trust and adding value.
What We’re Looking For:
*2+ years of Account Management experience within an MSP (essential).
*Technically aware (understanding of MSP services) but not an engineer.
*Strong communication and relationship-building skills.
*Sales-driven with a passion for delivering outstanding service.
*Knowledge of Microsoft 365, networking, and modern IT solutions.
*Full UK driving licence and access to a car.
Key Responsibilities:
*Manage a portfolio of SME clients, acting as their trusted advisor.
*Conduct quarterly reviews to discuss service performance and uncover new opportunities.
*Prepare quotes and proposals in line with pricing guidelines.
*Collaborate with technical teams to ensure smooth project delivery and issue resolution.
*Drive upsell and cross-sell initiatives for services such as Microsoft 365, Cyber Security, and Cloud solutions.
*Maintain accurate reporting and CRM updates.
*Represent the company professionally and ensure exceptional customer experience.
What You’ll Get:
*Salary of £30k-£40k DOE + £6,000 OTE (quarterly bonuses).
*Monday-Friday, 8:30am-5:30pm schedule.
*20 days annual leave plus bank holidays.
*Supportive team environment with excellent training and career progression.
*Be part of a team that has consistently exceeded 100% of revenue targets each quarter.
Apply now to Gianluca @ circlerecruitment (dot) com to join a forward-thinking MSP with a strong reputation and a friendly team culture.
Key skills: MSP, Account Management, IT Sales, Microsoft 365, Cyber Security, Cloud, Networking, Reading, Berkshire
Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.
IT Managed Services Provider - Reading (onsite 5 days a week)
Salary: £30K-£40K DOE + ~£6K OTE (Quarterly Bonuses)
Our client is a well-established MSP based in Reading, supporting over 300 SMEs across the South East. With a strong reputation for delivering IT and Telecoms solutions, they specialise in Microsoft 365, Modern Workplace, Cyber Security, Networking, and Cloud services. They pride themselves on a customer-first approach and have ambitious growth plans.
Position Overview:
As an IT Account Manager, you’ll join a team of three, managing and nurturing relationships with existing clients. This is a 75% office-based role with occasional client visits. Your focus will be on upselling and cross-selling IT solutions within the current customer base, ensuring renewals, and driving revenue growth. No cold calling-just building trust and adding value.
What We’re Looking For:
*2+ years of Account Management experience within an MSP (essential).
*Technically aware (understanding of MSP services) but not an engineer.
*Strong communication and relationship-building skills.
*Sales-driven with a passion for delivering outstanding service.
*Knowledge of Microsoft 365, networking, and modern IT solutions.
*Full UK driving licence and access to a car.
Key Responsibilities:
*Manage a portfolio of SME clients, acting as their trusted advisor.
*Conduct quarterly reviews to discuss service performance and uncover new opportunities.
*Prepare quotes and proposals in line with pricing guidelines.
*Collaborate with technical teams to ensure smooth project delivery and issue resolution.
*Drive upsell and cross-sell initiatives for services such as Microsoft 365, Cyber Security, and Cloud solutions.
*Maintain accurate reporting and CRM updates.
*Represent the company professionally and ensure exceptional customer experience.
What You’ll Get:
*Salary of £30k-£40k DOE + £6,000 OTE (quarterly bonuses).
*Monday-Friday, 8:30am-5:30pm schedule.
*20 days annual leave plus bank holidays.
*Supportive team environment with excellent training and career progression.
*Be part of a team that has consistently exceeded 100% of revenue targets each quarter.
Apply now to Gianluca @ circlerecruitment (dot) com to join a forward-thinking MSP with a strong reputation and a friendly team culture.
Key skills: MSP, Account Management, IT Sales, Microsoft 365, Cyber Security, Cloud, Networking, Reading, Berkshire
Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.
Job number 3456879
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Company Details:
Circle Recruitment
Company size: 20–49 employees
Industry: IT
Circle are a major force in the recruitment of Information Technology and Digital Media personnel.We boast a blue-chip client base, and since our 2003...