Customer Service Advisor
other jobs Reed
Added before 3 Days
- England,Yorkshire and The Humber,West Yorkshire,Leeds
- Full Time, Temporary
- £12.21 - £12.30 per hour, inc benefits
Job Description:
Hybrid | 1 day home based initially moving to 2 days after probation
Salary: £23,810
Full-time
Temp to perm
Competitive Salary + Excellent Benefits
Are you passionate about delivering outstanding customer service and looking to join a supportive, well-established business that truly invests in its people?
We are seeking a proactive and professional Customer Service Advisor to join our small, friendly team. This is an exciting opportunity for someone with excellent communication skills, a can-do attitude, and a genuine desire to help customers. In return, you’ll benefit from extensive training, hybrid working, and a generous benefits package.
Key Responsibilities
In this role, you will:
*Deliver excellent customer service via phone and email
*Handle inbound calls from customers and technicians
*Manage customer enquiries through dedicated inboxes
*Use internal booking systems to schedule repair appointments
*Liaise with the Planning Team regarding repair queries
*Investigate & resolve customer complaints, logging details on the database
*Work closely with Regional Managers for updates on repairs and complaints
*Manage daily public quotation requests
*Attend training and meetings as required
Salary: £23,810
Full-time
Temp to perm
Competitive Salary + Excellent Benefits
Are you passionate about delivering outstanding customer service and looking to join a supportive, well-established business that truly invests in its people?
We are seeking a proactive and professional Customer Service Advisor to join our small, friendly team. This is an exciting opportunity for someone with excellent communication skills, a can-do attitude, and a genuine desire to help customers. In return, you’ll benefit from extensive training, hybrid working, and a generous benefits package.
Key Responsibilities
In this role, you will:
*Deliver excellent customer service via phone and email
*Handle inbound calls from customers and technicians
*Manage customer enquiries through dedicated inboxes
*Use internal booking systems to schedule repair appointments
*Liaise with the Planning Team regarding repair queries
*Investigate & resolve customer complaints, logging details on the database
*Work closely with Regional Managers for updates on repairs and complaints
*Manage daily public quotation requests
*Attend training and meetings as required
Job number 3457804
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