We are seeking a professional, smart, and highly accountable individual to manage the day-to-day operations of the Village Stores and Post Office near Marlow. This multifaceted role combines retail management, Post Office duties and staff leadership.
The successful candidate will ensure the store runs efficiently, profitably, and to the highest standards, while maintaining excellent community relations and compliance.
They will have previous retail management experience, excellent leaderships skills and fantastic organisational skills.
This is a full time role working during the week and some weekends. Salary is £35k plus profit share and benefits.
Key Responsibilities
*Face-to-Face Customer Service - Deliver exceptional, personal service, act as the welcoming face of the store and Post Office.
*Business-to-Business (B2B) Relations - Manage supply relationships with local suppliers, artisan producers; handle wholesale or bulk orders where applicable.
*Post Office Responsibilities - Oversee full Post Office duties, including mail handling, banking services, travel money, bill payments, passport/check services, and compliance with Post Office Ltd standards and audits.
*Stock Rotation and Management - Oversee stock ordering, receipt, rotation (FIFO), merchandising, waste minimization, and inventory control to maintain fresh goods and high presentation standards.
*Management of Staff - Recruit, train, schedule, supervise, and motivate a small team of store assistants and Post Office counter staff; conduct performance reviews and ensure team adherence to policies.
*Daily Accounts and Financials - Handle daily cash reconciliation, banking, till management, basic bookkeeping, and reporting to the estate office.
*Health and Safety - Ensure full compliance with health and safety legislation; conduct risk assessments, maintain records, and promote a safe working environment.
*Food Hygiene - Maintain highest standards of food hygiene (including café elements if applicable); hold or ensure team holds relevant certifications (e.g., Level 2 Food Hygiene); oversee cleaning schedules and pest control.
*Buyer - Source and purchase stock (groceries, local produce, artisan goods, Post Office supplies, etc.), negotiating with suppliers for best value.
Skills/Experience
*Professional appearance and demeanour at all times.
*Highly accountable, reliable, and able to take full ownership of the store’s performance and reputation.
*Strong leadership and people management skills.
*Experience in retail management, ideally with Post Office or convenience store background.
*Knowledge of food hygiene, health & safety, and cash handling/security best practices.
*Good numerical skills for accounts and stock control.
*Customer-focused with a friendly, community-oriented approach.
*Ability to work flexibly across extended hours.
Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.

As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.