Depot Manager
Edinburgh
Permanent | Full-time
£ Dependant on Experience
If you’re an operationally sharp leader who thrives on delivering exceptional service, driving standards, and building high-performing teams, this could be a great opportunity for you.
Jackson Hogg is recruiting a Depot Manager to take full ownership of depot operations, customer delivery performance, and team leadership. This role plays a key part in ensuring Operational Excellence, profitability, and outstanding customer satisfaction across all deliveries, installations and services.
The Role & Responsibilities
As Depot Manager, you’ll be responsible for leading the depot team and ensuring the smooth, compliant and profitable running of the operation. Key responsibilities include:
*Owning end-to-end depot performance, ensuring consistently high standards across deliveries, installations and customer service.
*Leading, motivating and developing the depot team to deliver Operational Excellence and exceed service level expectations.
*Acting as a key point of contact for customers and internal stakeholders, building strong relationships and continuously improving customer satisfaction.
*Ensuring all products, services and installations are delivered and signed off in line with company processes, safety standards and quality expectations.
*Full responsibility for depot P&L performance, controlling costs within budget and ensuring profitable execution of deliveries and services.
*Overseeing asset, equipment and stock control, including accurate inventory management and completion of depot stock takes in line with company procedures.
*Managing all transport and fleet activity, ensuring compliance with legislative requirements and company operating licence standards.
*Maintaining depot standards across facilities, security, maintenance and health & safety, with regular inspections and swift resolution of any issues.
*Driving a positive, inclusive and motivated working environment, promoting wellbeing initiatives and supporting team development.
Desirable Skills & Experience
*Proven experience managing a depot or branch operation, with a strong focus on operational excellence and KPI performance.
*A confident people leader with a track record of improving performance, engagement and standards.
*Strong understanding of customer service principles within an operational environment.
*Experience within the equipment rental market is desirable, but not essential.
*Full, clean driving licence, with flexibility to travel to customer sites and other depots when required.
If you’re looking for a role where you can genuinely make an impact, lead from the front and take ownership of depot performance, I’d love to hear from you.
For more information or a confidential conversation, please get in touch with Sian Dockerill – Sector Lead at Jackson Hogg.