Client Experience Coordinator
other jobs Nigel Wright Group
Added before 2 hours
- England,North East,Tyne and Wear,Newcastle upon Tyne
- Full Time, Permanent
- Competitive salary
Job Description:
The Opportunity
Hours: 7:30am–4:30pm, Monday–Friday
Location: Modern Head Office in Newcastle
Contract: Permanent position to start ASAP
Are you passionate about delivering an exceptional, five-star client experience? We’re partnering with a leading UK organisation to recruit a professional, proactive, and highly dependable Client Experience Coordinator to join their Front of House and Facilities operation. This is an exciting time to join, with a brand-new office opening soon and significant investment in workplace experience.
As the Client Experience Coordinator, you’ll be the first point of contact for all visitors, clients, and internal colleagues, representing the organisation with professionalism, warmth, and confidence. You’ll work closely with Front of House and Facilities teams to ensure both buildings run seamlessly each day.
This is an ideal role for someone looking to move from hospitality into a professional corporate environment—offering stability, a strong culture, and genuine progression opportunities.
Key Responsibilities
*Deliver a premium welcome to all visitors, ensuring a five-star guest experience from arrival to departure
*Manage visitor check-ins, cloakroom needs, guest coordination, and special arrangements for VIPs
*Support Front of House with meeting room setup, presentation standards, stock management, events support, and daily operational readiness checks
*Assist with facilities coordination, including reporting issues, liaising with contractors, and creating operational communications
*Draft clear, professional emails for a range of audiences, including company-wide messages so strong written communication skills are essential
*Provide exceptional service regardless of time of day, demonstrating flexibility and client-first thinking
What we’re looking for
*A confident, mature, and composed individual who can prioritise effectively and think on their feet.
*A friendly, enthusiastic personality with a genuine desire to help.
*Experience in hospitality, hotel concierge, or high-touch customer service (preferred).
*Excellent written communication skills and proficiency in Microsoft Office, Teams, and SharePoint.
*A team player who embodies values of customer focus, fairness, and agility.
*Someone who takes pride in maintaining high standards and representing the business with professionalism at all times.
Next Steps
If you are interested in this role, please apply online or send your CV to
Hours: 7:30am–4:30pm, Monday–Friday
Location: Modern Head Office in Newcastle
Contract: Permanent position to start ASAP
Are you passionate about delivering an exceptional, five-star client experience? We’re partnering with a leading UK organisation to recruit a professional, proactive, and highly dependable Client Experience Coordinator to join their Front of House and Facilities operation. This is an exciting time to join, with a brand-new office opening soon and significant investment in workplace experience.
As the Client Experience Coordinator, you’ll be the first point of contact for all visitors, clients, and internal colleagues, representing the organisation with professionalism, warmth, and confidence. You’ll work closely with Front of House and Facilities teams to ensure both buildings run seamlessly each day.
This is an ideal role for someone looking to move from hospitality into a professional corporate environment—offering stability, a strong culture, and genuine progression opportunities.
Key Responsibilities
*Deliver a premium welcome to all visitors, ensuring a five-star guest experience from arrival to departure
*Manage visitor check-ins, cloakroom needs, guest coordination, and special arrangements for VIPs
*Support Front of House with meeting room setup, presentation standards, stock management, events support, and daily operational readiness checks
*Assist with facilities coordination, including reporting issues, liaising with contractors, and creating operational communications
*Draft clear, professional emails for a range of audiences, including company-wide messages so strong written communication skills are essential
*Provide exceptional service regardless of time of day, demonstrating flexibility and client-first thinking
What we’re looking for
*A confident, mature, and composed individual who can prioritise effectively and think on their feet.
*A friendly, enthusiastic personality with a genuine desire to help.
*Experience in hospitality, hotel concierge, or high-touch customer service (preferred).
*Excellent written communication skills and proficiency in Microsoft Office, Teams, and SharePoint.
*A team player who embodies values of customer focus, fairness, and agility.
*Someone who takes pride in maintaining high standards and representing the business with professionalism at all times.
Next Steps
If you are interested in this role, please apply online or send your CV to
Job number 3460586
Increase your exposure to recruiters with ProJobs
Thousands of recruiters are looking for you in the Job Master profile database, increase your exposure 4 times with a ProJob subscription
You can cancel your subscription at any time.
metapel
Company Details:
Nigel Wright Group
Company size: 100–249 employees
Industry: Recruitment Consultancy
As the preferred talent partner for over 35 years, Nigel Wright Group has significant experience in connecting great people to great opportunities. We...