Job Title: Senior Housing Standards / Renewal Officer
Location: Hybrid working – 3 days per week in the office with regular site visits
Hours: 37 hours per week
Start Date: ASAP
About the Role
We are seeking an experienced and motivated Senior Housing Standards / Renewal Officer to join our team. This is a key role responsible for ensuring high housing standards across the borough, supporting enforcement activity, and mentoring officers to deliver high-quality regulatory work.
You will manage a varied caseload, investigate housing complaints, and take appropriate enforcement action where required. The role also includes supporting and guiding Housing Standards and Renewal Officers, helping maintain strong professional practice and consistent decision-making.
Due to the nature of the role, you must be able to travel to sites regularly and have access to your own vehicle.
Key Responsibilities
*Mentor and support Housing Standards / Renewal Officers to deliver effective investigative and enforcement work.
*Investigate complaints relating to housing conditions and landlord compliance with housing legislation.
*Carry out property inspections and Housing Health and Safety Rating System (HHSRS) assessments.
*Identify hazards and determine appropriate regulatory or enforcement action.
*Gather evidence, conduct PACE interviews, and prepare legal enforcement files.
*Enforce housing standards legislation including HMO licensing, empty homes standards, and housing disrepair.
*Issue and manage enforcement actions such as improvement notices, prohibition orders, civil penalties, and prosecutions.
*Work collaboratively with Housing Options on cases involving illegal eviction, harassment, and unlawful landlord activity.
*Manage an investigative caseload ensuring work is lawful, proportionate, and timely.
*Support the development of operational policies, procedures, and guidance relating to housing regulation.
*Build strong partnerships with internal teams and external organisations including Police, Fire Service, health providers, and voluntary agencies.
*Represent the Council at multi-agency meetings, case conferences, and partnership forums.
About You
We are looking for someone who:
*Has strong knowledge of housing legislation, enforcement powers, and regulatory practice.
*Has experience investigating housing complaints and undertaking enforcement action.
*Is confident carrying out property inspections and HHSRS assessments.
*Can gather evidence and prepare cases for legal proceedings.
*Has the ability to mentor or support colleagues.
*Possesses excellent communication and partnership-working skills.
*Is organised and able to manage a complex caseload effectively.
*Has access to a vehicle and can attend site visits regularly.
Why Join Us
*Opportunity to make a real impact on housing standards and tenant safety.
*Collaborative and supportive team environment.
*Hybrid working arrangement.
*Varied and meaningful casework.
If you are passionate about improving housing conditions and ensuring landlords meet their legal responsibilities, we would love to hear from you.