Customer Service Account Manager
other jobs Adaptable Recruitment
Added before 2 hours
- England,North West,Merseyside
- Full Time, Temporary
- £27,000 - £28,000 per annum
Job Description:
Customer Service Account Manager
Bootle | Full-Time | £27,000-£28,000 | This is a temporary position with the potential to be made permanent for the right candidate.
We are currently recruiting for a proactive and customer-focused Customer Service Account Manager to join a well-established B2B business based in Bootle.
This role is ideal for someone who enjoys building strong client relationships and delivering a high level of service across a portfolio of business customers. You’ll work closely with internal departments to ensure a smooth customer journey from order placement through to delivery and aftercare.
Key Responsibilities: * Managing a portfolio of B2B customer accounts
* Processing orders, arranging deliveries and handling billing queries
* Responding to customer enquiries via phone and email
* Liaising with operations and transport teams to ensure smooth service delivery
* Resolving queries and complaints efficiently and professionally
* Identifying opportunities to upsell where appropriate
* Maintaining accurate records, logs and customer data
About You: * Minimum 2 years’ experience in account management or B2B customer service
* Confident using Microsoft Office (Word, Excel, Outlook, PowerPoint)
* Highly organised with strong time management skills
* Able to work independently and as part of a team
Bootle | Full-Time | £27,000-£28,000 | This is a temporary position with the potential to be made permanent for the right candidate.
We are currently recruiting for a proactive and customer-focused Customer Service Account Manager to join a well-established B2B business based in Bootle.
This role is ideal for someone who enjoys building strong client relationships and delivering a high level of service across a portfolio of business customers. You’ll work closely with internal departments to ensure a smooth customer journey from order placement through to delivery and aftercare.
Key Responsibilities: * Managing a portfolio of B2B customer accounts
* Processing orders, arranging deliveries and handling billing queries
* Responding to customer enquiries via phone and email
* Liaising with operations and transport teams to ensure smooth service delivery
* Resolving queries and complaints efficiently and professionally
* Identifying opportunities to upsell where appropriate
* Maintaining accurate records, logs and customer data
About You: * Minimum 2 years’ experience in account management or B2B customer service
* Confident using Microsoft Office (Word, Excel, Outlook, PowerPoint)
* Highly organised with strong time management skills
* Able to work independently and as part of a team
Job number 3461225
Increase your exposure to recruiters with ProJobs
Thousands of recruiters are looking for you in the Job Master profile database, increase your exposure 4 times with a ProJob subscription
You can cancel your subscription at any time.