Pertemps are proud to be working with is a well-established company in the Dudley area.

We are seeking an experienced Logistics Planner & Supervisor to join their Scheduling Department.

This is a key supervisory role responsible for organising the distribution of goods via our white-glove home delivery service, while overseeing scheduling and logistics operations across the UK.

Job Summary

As Logistics Planner & Supervisor, you will be responsible for the planning, coordination and supervision of deliveries, installations and service calls nationwide.

You will oversee a team of Scheduling Advisors and a Logistics Planner, leading by example to deliver a first-class customer experience. The role requires strong logistical planning, people management and the ability to resolve issues efficiently in a fast-paced environment.

Main Job Specifications:

*Supervise and support Scheduling Advisors and the Logistics Planner

*Manage team performance, HR matters and monthly 1-2-1s

*Plan and schedule efficient UK-wide delivery and installation routes

*Coordinate driver workloads and vehicle loading to maximise productivity

*Act as the main point of contact for logistics and scheduling queries

*Manage route changes, job prioritisation and contingency planning

*Resolve logistical issues including access problems, incidents and rejections

*Work closely with the Installations Team Leader and Distribution Manager

*Monitor call compliance and provide clear, constructive feedback

*Maintain accurate records and ensure excellent customer service standards

*Ensure compliance with Health & Safety legislation and Company policies


The Ideal Candidate:

*Demonstrable experience in a similar logistics, planning or supervisory role (advantageous)

*Excellent geographical knowledge of the UK

*Strong leadership and people-management skills

*Confident decision-maker and problem solver

*Highly organised with excellent attention to detail

*Resilient and able to work effectively in a pressurised environment

*Proficient in Microsoft Office (Word, Excel, Outlook)

*Excellent written, numerical and verbal communication skills

*Positive, solutions-focused and able to use own initiative


Shift Patterns:

*35 hours per week

*Monday to Friday rotating weekly shifts of between the core hours of 8:00am-4:00pm; 9:00am to 5:00pm; 10:00am to 6:00pm with one hour unpaid for lunch

*Saturdays - Working from home once a month, between the hours of 9:00am-2:00pm (paid as overtime)

*Early finish every third Friday at 3:00pm.


Benefits:

*28 days holiday per year (including Bank Holidays)

*Length of service reward holiday up to extra 5 days.

*Company events

*Free on-site parking

*Referral program and wellness program

*Bonus scheme

*Pension Scheme

*Cycle to Work Scheme

*Eye Vouchers

*Refer a Friend Scheme


Salary:

*From £24,630.00

*Bonus scheme for hitting monthly targets


Job Type: Full-time

Pay: £24,630.00-£29,308.00 per year

Benefits:

*Canteen

*Company events

*Company pension