Role Overview
Our client, a well-established and renowned business, is seeking an experienced Luxury Sales Consultant/ Luxury Goods Appraiser to join their team. This role involves appraising luxury goods, retail sales, and providing exceptional customer service in a prestigious environment. If you are passionate about high-end goods and thrive in a target-driven setting, this is an excellent opportunity to contribute to busy and respected team.
Benefits Include:
*Competitive salary package.
*Opportunities for career development in the luxury retail sector
*Training to deepen expertise in luxury goods appraisal and sales
*A prestigious work environment in sought-after locations
Key Responsibilities:
*Provide excellent customer service to ensure a superior client experience
*Appraise various luxury items, including jewellery, watches, and handbags
*Facilitate the retail sales of high-end goods such as diamond jewellery, prestigious watches, and luxury handbags
*Respond promptly to customer inquiries via email, telephone, or in-person interactions
*Stay informed about market trends in pawnbroking and luxury goods, and monitor competitor activity
*Promote the organisation locally to enhance brand visibility and customer engagement
*Serve as a Brand Ambassador, ensuring adherence to brand standards and maintaining a polished image
*Achieve sales and appraisal targets set by Senior Management
Experience Ideally Required for This Role:
*Previous experience in the luxury or high-end goods sector
*Previous pawnbroker experience
*Proven customer service skills, with the ability to engage with discerning clientele
*Strong numeracy and literacy skills to support accurate appraisals and sales transactions
*Confidence in working towards sales targets and driving performance
*Commercial awareness, with a deep understanding of market trends in luxury goods
If this role excites you, apply now to join a team that appreciates your passion for luxury goods and commitment to exceptional service! Please note this will include some weekend work due to the nature of the business