Join a leading, forward-thinking managing agent and take ownership of a landmark residential estate in South East London. As Head of Estates, you will have the opportunity to shape the on-site services, lead a high-performing team, and ensure the delivery of exceptional standards across a dynamic and evolving environment. This is a role for a confident, proactive estates leader who thrives on delivering excellence, driving improvement and building strong client and resident relationships.

Hours: Monday to Friday 9am till 530pm

Salary: £65,000 - £70,000 per annum depending on experience.

What’s in it for you: Head of Estates

*Opportunity to work for a leading global property company
*Opportunity to play a pivotal role in mobilising and shaping a prestigious Build-to-Rent development from the ground up, setting the tone for long-term operational excellence.
*Chance to lead and develop a high-performing on-site team
*Benefit from structured professional development, clear career progression pathways, and the opportunity to collaborate across specialist teams
*Full strategic and operational governance across brand new luxury environment
Job Description: Head of Estates

You will be responsible for the strategic and operational delivery of Estates Facilities Management across the development, ensuring full compliance, outstanding customer service and high-quality oversight of all hard and soft services.
You will also play an integral role in implementing estate-wide strategies, enhancing service delivery, and supporting the ongoing evolution of the client’s vision for the site.

The Role: Head of Estates

As Head of Estates, you will lead on the management of all building operations, public realm standards, property compliance and health & safety across the site. You will work closely with clients, leaseholders, contractors and internal teams to deliver a seamless, compliant and resident-focused estates service.

What you will be doing: Head of Estates
*Oversee the mobilisation of the block, coordinating site staff and third-party contractors.
*Manage the full PPM programme for hard and soft services, ensuring compliance and timely delivery.
*Lead on fire life safety management with specialist contractors.
*Act as the primary on-site contact for day-to-day estate queries and operational issues.
*Conduct daily inspections of common areas, basements and external building fabric, ensuring cleanliness, safety and quality standards.
*Oversee contract management to ensure value for money, service quality and best-in-class delivery.
*Manage the implementation of all obligations under the Property Management Agreement, identifying opportunities to enhance efficiency and service levels.
*Develop and maintain robust management systems for buildings, facilities and public realm areas.
*Ensure compliance with statutory requirements, KPIs, SLAs and industry best practice.
*Contribute to occupier communications, ensuring clarity, consistency and quality.
*Advise the General Manager promptly on risks, incidents or emerging issues.
What we are looking for: Head of Estates
*IOSH or NEBOSH certification (essential)
*Membership of the British Institute of Facilities Management (BIFM/IWFM) (preferred)
*Proven leadership experience within estates or facilities management.
*Strong understanding of hard and soft FM services.
*Experience in health & safety best practice and compliance management.
*Skilled in contractor management and PPM oversight.
*Excellent problem-solving abilities and a logical, proactive approach.
*Experience dealing directly with tenants or residents in a customer-facing capacity.
*Financial acumen with experience in budgeting and reporting.
*Knowledge of utility management and ESG considerations.
*Experience managing confidential access to residential homes with discretion and professionalism.
If this sounds like the perfect role for you, please send us your CV as a matter of urgency.