A client based in Newcastle is recruiting for a Customer Service/Account Handler to work within a team.
The ideal candidate will have previous experience of working in an office, undertaking various telephone calls, Call Centre experience would be an advantage, customer service experience, taking orders etc
IT skills - Data Entry
Confident telephone manner - Clear communication skills
We are looking for someone who is driven, customer focused and business knowledgeable with a good telephone manner. The successful candidate will be part of an exciting, busy and lively sales telephony team, to help themselves and the business grow. They would need to use their skills, knowledge and strong communication skills to manage company accounts and speak to a wide range of customers.
It would be beneficial to have experience in a similar field, however it is not necessary as full training is included. We are looking for someone who is proactive, self-motivated and can work under pressure.
The job will include building, expanding and maintaining a relationship with a multitude of different customers, discussing tenders and pricing, dealing with incoming enquiries and orders, maximising business opportunities, following the sales process, and liaising with other company departments and maintaining the highest level of customer care.
Benefits:
*Company pension
*On-site parking