Contract, Social Community Manager
other jobs Sphere Digital Recruitment Limited
Added before 1 Days
- England,London,City of London
- Full Time, Contract
- £200 - £201 per day
Job Description:
Social Community ManagerAgency: Leading Global Creative Agency
Location: London (hybrid - 3 days in office)
Start: ASAP
Duration: 4 weeks
Rate: £200 per day
IR35: Outside
The RoleA leading global creative agency is looking for a Social Community Manager to own day-to-day community management across high-profile brand channels. This role is focused on protecting brand voice, engaging audiences in real time, and feeding meaningful insights back into wider social and strategy teams.
You’ll be hands-on across comments, DMs and reactive engagement, working closely with social strategists, creatives and account teams to ensure communities feel heard, valued and consistently on-brand.
Key Responsibilities*Own end-to-end community management across platforms (primarily Instagram, TikTok, X and Facebook)
*Act as the brand voice in comments and DMs, responding in a timely, culturally relevant and on-tone way
*Moderate conversations, escalating sensitive or high-risk issues in line with internal guidelines
*Spot trends, cultural moments and reactive opportunities, feeding into content and creative teams
*Work closely with Account and Social teams to align community insights with wider campaign activity
*Support reporting by pulling community sentiment, FAQs and insight trends
*Collaborate with paid, influencer and creative teams where community overlaps with campaigns
Required Experience*2-4+ years’ experience in social community management (agency or brand side)
*Strong understanding of platform-specific community behaviour and best practice
*Confident writing in multiple brand tones of voice
*Experience managing high-volume communities and fast-moving comment sections
*Calm, considered approach to crisis management and escalation
*Comfortable working in a large agency environment with multiple stakeholders
Nice to Have*Experience working on global or well-known brands
*Familiarity with social listening tools (e.g. Sprinklr, Brandwatch, Hootsuite)
*Strong interest in culture, trends and internet behaviour
Sphere Digital Recruitment is acting as an Employment Business in relation to this vacancy.
Location: London (hybrid - 3 days in office)
Start: ASAP
Duration: 4 weeks
Rate: £200 per day
IR35: Outside
The RoleA leading global creative agency is looking for a Social Community Manager to own day-to-day community management across high-profile brand channels. This role is focused on protecting brand voice, engaging audiences in real time, and feeding meaningful insights back into wider social and strategy teams.
You’ll be hands-on across comments, DMs and reactive engagement, working closely with social strategists, creatives and account teams to ensure communities feel heard, valued and consistently on-brand.
Key Responsibilities*Own end-to-end community management across platforms (primarily Instagram, TikTok, X and Facebook)
*Act as the brand voice in comments and DMs, responding in a timely, culturally relevant and on-tone way
*Moderate conversations, escalating sensitive or high-risk issues in line with internal guidelines
*Spot trends, cultural moments and reactive opportunities, feeding into content and creative teams
*Work closely with Account and Social teams to align community insights with wider campaign activity
*Support reporting by pulling community sentiment, FAQs and insight trends
*Collaborate with paid, influencer and creative teams where community overlaps with campaigns
Required Experience*2-4+ years’ experience in social community management (agency or brand side)
*Strong understanding of platform-specific community behaviour and best practice
*Confident writing in multiple brand tones of voice
*Experience managing high-volume communities and fast-moving comment sections
*Calm, considered approach to crisis management and escalation
*Comfortable working in a large agency environment with multiple stakeholders
Nice to Have*Experience working on global or well-known brands
*Familiarity with social listening tools (e.g. Sprinklr, Brandwatch, Hootsuite)
*Strong interest in culture, trends and internet behaviour
Sphere Digital Recruitment is acting as an Employment Business in relation to this vacancy.
Job number 3464491
Increase your exposure to recruiters with ProJobs
Thousands of recruiters are looking for you in the Job Master profile database, increase your exposure 4 times with a ProJob subscription
You can cancel your subscription at any time.
metapel
Company Details:
Sphere Digital Recruitment Limited
Company size: 50–99 employees
Industry: Media, Digital
Sphere Digital Recruitment are specialists in placing digital media, marketing, creative and technology talent globally.At Sphere Digital Recruitment,...