Operations Administrator
other jobs Rapier
Added before 1 Days
  • England,South East,Buckinghamshire,Milton Keynes
  • Full Time, Temporary
  • £12.21 per hour
Job Description:
Operations Administrator – Immediate Start

Milton Keynes
Monday–Friday | 08:00–14:00
Some Saturdays until 12:00pm (as required)
£12.21 per hour | Potential for Extended Hours

Looking for a stable weekday role with growth potential? Want to build valuable logistics and operations experience in a fast-moving environment? This could be the perfect opportunity for you.
We’re seeking a proactive, customer-focused Operations Administrator to join our busy depot team in Milton Keynes. This is a varied and engaging role where you’ll play a key part in keeping deliveries moving and customers happy.

Why Join Us?

• Monday–Friday schedule with occasional Saturday mornings
• Opportunity to increase your hours based on performance and business needs
• Gain hands-on experience in logistics and transport operations
• Work in a supportive, team-oriented environment
• Develop valuable admin, customer service, and operational skills

The Job Role Will Include:
*Briefing drivers and checking the drivers’ bay is cleared before departure
* Clearing the floor once drivers have left of parcels not due for delivery
* Assisting customers collecting from or dropping off parcels at the depot
*Searching the warehouse for parcels when required
*Handling damaged items, including re-packing parcels with damaged packaging
*Managing phone enquiries regarding collections and delivery queries, ensuring resolution
*Responding to Salesforce (message-based service) customer service queries and investigating/responding within SLA
*Clearing systems down at the end of shift
*Manual POD (Proof of Delivery) entry
*Completing accurate end-of-shift reports

Important Information About the Role:
*This role involves multi-tasking between warehouse duties and office-based administrative work
*Some parcels can be large and heavy, so lifting will be required
*Safety shoes must be worn at all times

What We’re Looking For:
*Previous customer service experience
*Confident using computer systems and handling data entry
*Strong communication skills and a professional manner
*Ability to multitask in a fast-paced depot environment
*Reliable, organised, and detail-oriented
*Physically capable of handling heavier parcels safely

If you’re dependable, hands-on, and ready to take the next step in a dynamic operations role with room to grow, we’d love to hear from you.
Apply today and become an essential part of a high-performing depot team in Milton Keynes!
Job number 3464802

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Company Details:
Rapier
Many businesses have multiple customer segmentations developed for different purposes at different times. The Rapier Customer Platform and Dynamic Beh...
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