Purpose of the Role
The Facilities Manager is responsible for the day-to-day operational management of facilities services across their London sites, ensuring a safe, efficient, and professional working environment for multiple clients. The role requires regular travel between sites and strong stakeholder engagement to maintain service excellence, compliance, and operational continuity.
This role will provide maternity cover for a period of 12 months.
Key Responsibilities
Facilities Operations Management
· Manage the day-to-day facilities operations across multi sites; Earls Court, Soho and the City, attending on designated/ allotted days.
· Ensure all buildings are maintained to a high standard, providing a safe, clean, and compliant environment.
· Conduct regular site inspections to identify issues and ensure service standards are maintained.
· Coordinate planned preventative maintenance (PPM) and reactive maintenance activities.
· Oversee statutory compliance, including fire safety, health and safety, and building compliance requirements.
Client and Stakeholder Management
· Act as the primary point of contact for clients across multiple sites.
· Build and maintain strong working relationships with client representatives and internal stakeholders.
· Conduct regular client meetings and provide service updates, weekly calls, monthly reporting.
· Respond promptly to client queries, requests, and escalations.
· Ensure service delivery aligns with contractual obligations and client expectations.
· Represent Savills professionally, confidently, and proactively at all times.
Contractor and Supplier Management
· Manage approved suppliers, including cleaning, security, M&E, reception, and specialist services.
· Monitor contractor performance against agreed service levels and KPIs.
· Ensure contractors comply with health and safety and site procedures.
· Coordinate contractor attendance and oversee quality of works.
· Review RAMs, rasie PTW
Health & Safety and Compliance
· Ensure compliance with all relevant health and safety legislation, ensure compliance across all sites consistently exceeds required targets of 95%
· Conduct risk assessments and ensure appropriate control measures are in place.
· Support audits, inspections, and compliance reviews, any actions raised, completed closed out in agreed times.
· Ensure accurate records of compliance documentation are maintained.
Operational and Administrative Duties
· Maintain accurate records, reports, and facilities documentation.
· Manage service requests and ensure timely resolution.
· Support budgeting processes and monitor operational expenditure, rasie POs.
· Produce reporting as agreed by the client – Financial, Monthly and Quarterly Reviews
· Monthly Checklists are completed for all sites.
· Identify opportunities to improve service delivery and operational efficiency.
· Report into your Line Manager, Senior Facilities Manager ensuring that updates are provided and issues escalated.
Multi-Site Management and Travel
· Provide onsite support and visible facilities presence across all locations, attend sites on agreed days.
· Ensure consistency of standards, processes, and communication across all sites.
General
· Carry out any reasonable additional tasks as assigned by your Line Manager or Senior Savills Management Team.
· Support the wider Savills Team with objectives and strategic initiatives as required.
Skills, Knowledge and Experience
Essential
· General Education to GCSE standard with an A-C grade in English & Maths or equivalent standard
· Excellent communication skills
· Ability to deal with confidential information.
· Good organisational and time management skills with the ability to prioritise workload and multitask in a calm and professional manner.
· Able to work under pressure to deadlines.
· Proven experience in a Facilities Manager roles.
· Demonstrated experience managing multiple sites.
· Excellent understanding of compliance, governance, and reporting requirements.
· Proven leadership experience managing and motivating teams.
· Able to and willingness to travel within London, as required.
· Proficient in a full range of Microsoft applications inc. Word, Excel, PowerPoint, Access Outlook.
· Understanding of Health & Safety Legislation.
· Experience managing contractors and service providers.
· Strong client relationship management experience.
· Experience working in corporate office environments.
Desirable
· First Aid Trained/ Fire Warden Trained
· IOSH Managing Safely or NEBOSH qualification.
Working Hours - 08:30-17:00. 12 month FTC maternity cover
Multi-Site Role – Travel required across four London locations
#LI-DNI
Please see our Benefits Booklet for more information.