Contract Manager – Contract Cleaning
The Opportunity
An opportunity to join one of the market leaders in professional support services in Europe has arisen due a result of new mobilisations and continued growth. We are looking for an experienced Contract Cleaning Manager who wants to assist in managing their own business area including P&L and take direct control of their team, client relationships and results, as well as H&S including COSHH, BICS & IOSH. This is an opportunity to join an international brand that truly values their people and offers career and personal development to all their employees.
The Package
*£26,000 - £30,000 basic
*Uncapped commission
*Car Allowance/Company Car
*35 days holiday per year (including bank holidays)
*Home based and Flexible hours


The Territory
Aberdeen, Peterhead, Inverurie, Inverness, Dundee, Montrose, Forfar & Huntly
Main Responsibilities of a Contracts Manager
*Contract/Site Management of cleaning staff
*The Contracts Manager will ensure the cleaning service delivery specification is implemented and adhered to.
*Regular client liaison: plan and implement a visitation programme to monitor cleaning standards and client satisfaction in all contracts, via the Quality Service Level Indicator/ECAT procedure.
*To ensure all client queries and complaints are dealt with in a timely and effective manner.
*To ensure that the financial performance of each contract is being controlled to the budgeted requirements.
*Contracts Managers maximise the level of business done within each contract by identifying additional opportunities for extension to the contract and/or additional work as well as facility services sales.
*To assist the sales team as and when required.
*To ensure adequate supplies are onsite.
*To recruit, induct and train new staff.
*To resolve any disciplinary/ grievance matters in line with company policy and procedure.
*To provide guidance, coaching and training to managers and supervisors.
The Person
*Experience in managing multiple commercial cleaning accounts
*Strong management style with experience in recruitment, on-boarding, training and development
*Passionate about people
*Health and Safety qualification or experience in this area
*Client liaison and presentation experience
*Full clean driving licence
Why Work for Us


*Ethical Business, always looking to reduce our environmental impact and our use of the planet’s resources.
*Equal Opportunities Employer who promotes diversity.
*Innovative Approach to the Employee Journey
*A defined purpose-driven set of values helps our employees understand what we stand for and fosters the shared sense of responsibility and family-feel to our business