This is an exciting opportunity to join WTW’s Outsourcing Business as a Senior Pension Calculation Analyst, within the Business Solutions team of our Outsourcing Business Technology function. You will work alongside a highly skilled onshore and offshore team, supporting a broad and varied portfolio of Defined Benefit (DB) occupational pension schemes.
As WTW continues to grow—partnering with some of the UK’s largest pension schemes, delivering for LifeSight, supporting major insurers, and advancing our innovative OneDB proposition—you will play a key role in driving technical excellence, strengthening calculation capability, and improving end-to-end delivery across our operating model.
This role is well suited to professionals with a strong pension administration background and proven DB calculation expertise, including those who have built deep knowledge through hands-on administration and manual calculations and are looking to apply that experience in a broader, solution-focused environment.
You will bring strong technical insight across DB pension calculations, combining practical calculation knowledge with a mindset focused on process improvement, scalability, and automation. You will take ownership of complex work, support and mentor colleagues, and help shape efficient and sustainable calculation solutions for the future.
If you enjoy solving complex pension problems, working collaboratively with experts, and making a tangible impact across the pensions lifecycle, we’d love to hear from you.
Office location: You can be based in any of our offices across London, Reigate, Bristol, Birmingham, Manchester, Leeds, or Edinburgh. This role follows a flexible hybrid model, with just one day per week or per month working in your nearest office.
The Role
*Anticipate client needs (including short-term requirements) and identify practical, robust solutions for pension calculation suites.
*Design and deliver tailored client solutions for complex calculation and service offerings, ensuring high-quality client outcomes.
*Lead and support complex DB calculations, including manual, automated, and bespoke calculation requirements.
*Act as a technical point of contact, working with third parties such as scheme actuaries and solicitors to resolve complex queries.
*Confidently articulate technical views in client discussions, conference calls, and challenging situations.
*Deliver an efficient, professional service that consistently meets client expectations and promotes the WTW brand.
*Take accountability for the successful delivery of projects within your remit.
*Contribute to the development and optimisation of end-to-end calculation automation.
*Build on your technical expertise and help drive measurable improvements in quality, efficiency, and consistency.
*Support continuous improvement initiatives and a "single-team" culture to enhance automation, scalability, and outcomes across the delivery model.
What you’ll bring
*Strong background in UK occupational pensions, with deep Defined Benefit experience.
*Proven experience in pension administration and pension calculations, including hands-on manual calculations.
*Strong technical knowledge of DB calculations, including: Complex benefit calculations, Barber period calculations and Guaranteed Minimum Pensions (GMP), GMP Equalisation, Pensions Calculation Projects, etc.
*Historical UK pensions legislation and scheme rules
*A self-starter mindset, comfortable working with ambiguity and evolving requirements.
*Strong analytical and problem-solving skills, with the ability to interpret scheme rules and apply them accurately.
*Confidence in learning and applying new tools, systems, and calculation technologies.
*Clear and effective written and verbal communication skills.
*Ability to manage multiple priorities and work effectively across virtual and cross-functional teams.
*A process-driven approach, with the flexibility to adapt and improve existing ways of working.
*Strong time management and organisational skills, with a consistent focus on meeting deadlines.
*Working knowledge of MS Excel and Word.
*Experience establishing standards, promoting best practice, and supporting the development of others.
*Ability to operate effectively both independently and as part of a wider, collaborative team.
What we offer
Enjoy a benefits package designed to help you thrive, both professionally and personally. You’ll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.
We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Equal Opportunity Employer
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate helpdesk at wtwco com
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