We are seeking dedicated and proactive temporary Customer Advisors to help create an efficient and effective, friendly and courteous day to day customer service/order processing department based in Guildford. Due to the location of this client, you must be able to drive and have use of a car.
This role is temporary with a view to go permanent!
Key responsibilities include:
*Accurately processing orders in the system
*Handling queries, enquiries and complaints
*Completing orders and processing in a timely manner
*Build relationships with customers over the phone
Skills:
*Excellent communication skills are required to interact with internal staff and service users
*Must be able to work off their own initiative as well as part of a team
*Computer Literate with a good working knowledge of Word and Excel
*Excellent telephone manner
*Excellent organisational skills with a good eye for detail
*Previous experience within a busy Customer service department or Administrative role
*Previous experience of administration, order processing and scheduling of workloads would be a huge advantage
If you are passionate about providing outstanding customer support, we encourage you to apply for this role today!