Essex County Council (ECC) are delighted to be supporting Braintree District Council in recruiting an Operations Delivery Manager within their Waste Service on a full-time, temporary basis.
Due to the nature of this role, the successful candidate will be required to work on-site full-time for an initial period. The role will be based across Causeway House and Lakes Industrial Park.
Role Purpose
*Responsible for the co-ordination of multiple projects and assisting with their implementation within Operations to support waste service changes, providing clear direction and optimism.
*Develop, monitor and review scopes of work, schedules and budgets to ensure waste review changes are delivered effectively.
*Ensure compliance with statutory duties, including Operator’s Licence compliance and Health & Safety requirements within the remit of the post.
*Provide effective communication and regular updates across Waste Services and relevant departments, including senior management.
Principal Accountabilities
*Manage and oversee the provision of high-quality, customer-focused Waste Operations services, ensuring responsiveness to change and adoption of best practice for efficiency and performance.
*Provide forward-thinking operational leadership, supporting, motivating and developing managers and team leaders, and coordinating effectively with drivers and loaders to ensure cohesive service delivery.
*Review, interpret and challenge existing processes, researching alternative approaches from other organisations and applying best practice where appropriate.
*Develop and support all staff, including interdependent service teams, ensuring new services are implemented efficiently and within agreed timelines.
*Proactively establish project and team linkages, fostering collaboration across departments and stakeholders throughout the review and implementation process.
*Deliver service improvements through comprehensive review of Waste Management services, ensuring effective and efficient use of resources.
Experience & Qualifications
*Relevant degree or professional qualification.
*CoTC (desirable).
*CPC (desirable).
*Proven experience delivering operational services.
*Working knowledge of waste services, vehicles and logistics.
*Experience in project management and process development.
*Corporate management experience within a comparable organisation.
*Experience delivering innovative and effective waste and transport initiatives.
*Willingness to undertake further training (in-house and external) as required.
Skills & Knowledge
*Strong understanding of front-line service delivery focused on excellent customer service and value for money.
*Ability to lead, motivate and manage change to drive service improvement.
*Knowledge of Health & Safety legislation.
*Extensive people management experience.
*Excellent written, verbal and presentation communication skills.
*IT proficiency including Word, Excel and PowerPoint.
*Ability to build and maintain positive working relationships at all levels, including elected members.
*Strong organisational skills with the ability to manage a heavy and fluctuating workload and meet deadlines.
*Effective multitasking and time management abilities.
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