SpecialistRevenue Assurance Officer– Quotingteam
Location: London, 1 London Bridge
Salary:£27,222 per annum(Pro rata to 22.5hrs)
Hours:Part time 22.5hrs pw
Shifts: 8-4 or 10-6 rotationalshifts (Mon, Tues & Friday)
Fixed Term Contract until February 2027


We are looking for aSpecialistRevenue Assurance Officer to join ourQuotingteam basedat 1 London Bridge.
Reporting to the Quoting Team Leader, theRevenue assurance Officer willbe responsible forproducingaccuratequotes and ensuring all enquiries are responded to within the required turnaround times.They will ensure all agreements are issued promptly in readiness for patient admission and will follow up on logged enquiries within48 hoursto capture new business and understand missed opportunities.
TheSpecialist Revenue Officerwill contribute to the success of the wider quoting function by supporting patients with clear guidance throughout their financial journey. They will work collaboratively with the RSCC team, facility colleagues, consultants, medical secretaries, and other internal and external stakeholders to foster strong relationships and deliver a seamless, transparent, and patient-focused experience.


Above all else,we’recommitted to the care and improvement of human life.It’sthis guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on thefloor,we all have a part to play in delivering exceptional care to our patients.Othersmay think this is just a role in ourQuotesTeam,but to us,you’llbe part of a wider team with a unique sense of purpose, one that helps improve lives daily.


Whatyou’lldo:
*Produceaccurateandtimelyself-pay and third-party/co-pay quotes, ensuring fast turnaround and excellent communication.

*Prepare and issue all self-pay admission agreements ahead of patient admission.

*Maintain strong knowledge of pricing tools and processes to createaccuratestandardand ad-hoc quotes.

*Track and follow up all enquiries to drive conversion,identifyopportunities, and support business growth.

*Build strong relationships with consultants and medical secretaries while meeting all RCSS self-pay quoting and conversion KPIs



Whatyou’llbring:
*Very stronginterpersonal skills anddemonstratedability to build relationships and partner with stakeholders up to senior management level.

*Team player and ability to build effective working relationships

*Working collaboratively (rather than competitively) with others to achieve a common goal.

*Experience of presenting financial information to non-finance professionals

*Ability todemonstratehighlevel of enthusiasm and a proactive attitude.

*Demonstrated analytical skills and excellent computer/systems skills withdemonstratedspreadsheet and databaseexpertise

*Demonstrative IT skills within MS office to include Excel



Why HCA UK?
Originally founded over 50 years ago by DrThomasFrist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK,we’reone of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques,medicationand facilities. Being part of a large multisite,establishedhealthcaregroupwe can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions thatprioritiseboth your mental and physical wellbeing.
By caring for our employees, we empower them to provide exceptional care for our patients.That’swhy we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Specialist Revenue AssuranceOfficeryou’llbe eligible for:


*25 daysholiday each year (plus bank holidays) increasing with service, withoptionto buy or sell leave to suit you( ProRata)

*Private Healthcare Insurance for treatment at our leading hospitals

*Private pension contribution which increases with length of service

*Season Ticket Loan and Cycle to Work scheme

*Group Life Assurance from day one

*Critical illness cover

*Enhanced Maternity and Paternity pay

*Corporate staff discount for all facilities including Maternity packages at The Portland

*Comprehensive range of flexible health,protectionand lifestyle benefits to suit you

*Discounts with over 800 major retailers



Culture and values
At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen,heardand supported you can be at your best for our patients, and each other.


Our mission is simple,above all elsewe’recommitted to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:
*Unique and Individual: Werecogniseand value everyone as unique and individual

*Kindness and compassion: We treat people with kindness and compassion

*Honesty,integrityand fairness: - We act with absolute honesty,integrityand fairness

*Loyalty,respectand dignity: We trust and treat one another as valued members of the HCA UK family with loyalty,respectand dignity



Reasonable adjustments
We believe everyone should feel comfortableto bringtheir full self to work and be afforded the same opportunities. As a Disability Confident committedorganisation,we’rehappy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
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