Attendance Officer
Contract: 8 weeks initially (with potential for extension)
Locations, Birmingham:
*Bordesley Green
*Longbridge
*Hall Green/Handsworth
*Digbeth
We are seeking Attendance Officers to join one of the largest colleges in Birmingham on a temporary basis, with an immediate start. These roles are essential in supporting learner engagement and ensuring accurate and timely monitoring of student attendance across the college.
About the Role
As an Attendance Officer, you will play a key administrative role in maintaining high attendance standards across our campuses. Your day-to-day tasks will include:
*Contacting students and/or guardians regarding learner attendance
*Recording interactions, outcomes and attendance data on EBS
*Maintaining accurate and up-to-date records
*Liaising with teachers, curriculum staff and managers
*Speaking with students in person within classrooms when required
*Managing incoming calls from students whilst maintaining other administrative tasks
You will be primarily based at one campus, although flexibility to work across other campuses may be required depending on operational needs.
About You
We are looking for personable, confident administrators with:
*Strong communication skills
*Excellent organisational abilities
*The ability to multitask and manage competing priorities
*Experience in customer service, administration or record-keeping (desirable)
*A calm, professional manner when speaking with students and guardians
Training on internal systems will be provided.
Contract Details
*Length: Initial 8-week contract, with the possibility of extension
*Start: As soon as possible
*Hours: 32 hours per week
*Locations: Roles available across multiple campuses (listed above)
*Pay: £13.89 per hour including holiday pay