IT Operations Manager
other jobs Profectus Recruitment
Added before 9 hours
- England,South East,Oxfordshire
- Full Time, Contract
- £425 - £450 per day
Job Description:
Role: IT Operations Manager (Contract)
Start: ASAP
Security Clearance: SC (must be eligible)
IR35 Status: Inside IR35
Duration: 6 to 9 months
Rate: Up to £450 per day
Location: On site 5 days per week in Abingdon, Oxfordshire
Team Size: Managing 1 to 3 people
Overview
Our client are looking for an IT Operations Manager for a public sector end client. They are looking for an experienced IT Operations Manager to take ownership of day to day IT service delivery and operational support.
This is a hands-on management role, suited to someone who is comfortable leading a small team while remaining technically involved. You will oversee joiner mover leaver processes, access management, call management and ITSM operations, ensuring services are delivered to a high standard in a secure environment.
Key Responsibilities
*Manage day to day IT operations and service delivery
*Line manage a small on site IT operations team
*Oversee joiner mover leaver processes and access requests
*Manage access requirements and account administration
*Administer Microsoft Entra and associated identity services
*Own ITSM processes using Ivanti Neurons
*Manage add ons and service configurations
*Oversee call management and incident handling
*Act as an escalation point for technical and service issues
*Maintain documentation and operational runbooks
*Ensure compliance with security and operational standards
Essential Skills and Experience
*Strong background in IT operations and system administration
*Hands-on experience with Microsoft Entra
*Extensive experience of joiner mover leaver processes
*Strong working knowledge of Ivanti Neurons ITSM
*Experience managing access requests and account provisioning
*Experience overseeing call management and incident processes
*Previous experience managing small technical teams
*Comfortable in a hands-on role and willing to roll up sleeves
*Active SC security clearance
If you fit the requirements and have active SC Clearance please apply with an up to date version of your CV for immediate consideration.
Start: ASAP
Security Clearance: SC (must be eligible)
IR35 Status: Inside IR35
Duration: 6 to 9 months
Rate: Up to £450 per day
Location: On site 5 days per week in Abingdon, Oxfordshire
Team Size: Managing 1 to 3 people
Overview
Our client are looking for an IT Operations Manager for a public sector end client. They are looking for an experienced IT Operations Manager to take ownership of day to day IT service delivery and operational support.
This is a hands-on management role, suited to someone who is comfortable leading a small team while remaining technically involved. You will oversee joiner mover leaver processes, access management, call management and ITSM operations, ensuring services are delivered to a high standard in a secure environment.
Key Responsibilities
*Manage day to day IT operations and service delivery
*Line manage a small on site IT operations team
*Oversee joiner mover leaver processes and access requests
*Manage access requirements and account administration
*Administer Microsoft Entra and associated identity services
*Own ITSM processes using Ivanti Neurons
*Manage add ons and service configurations
*Oversee call management and incident handling
*Act as an escalation point for technical and service issues
*Maintain documentation and operational runbooks
*Ensure compliance with security and operational standards
Essential Skills and Experience
*Strong background in IT operations and system administration
*Hands-on experience with Microsoft Entra
*Extensive experience of joiner mover leaver processes
*Strong working knowledge of Ivanti Neurons ITSM
*Experience managing access requests and account provisioning
*Experience overseeing call management and incident processes
*Previous experience managing small technical teams
*Comfortable in a hands-on role and willing to roll up sleeves
*Active SC security clearance
If you fit the requirements and have active SC Clearance please apply with an up to date version of your CV for immediate consideration.
Job number 3471601
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Company Details:
Profectus Recruitment
Company size: 5–9 employees
Industry: Recruitment Consultancy
Profectus Recruitment is split into two Primary Divisions to ensure whatever opening you have you will always be speaking to someone who speaks your l...