Shop Manager – Nailsea ShopLocation: Bristol – Nailsea Shop
Salary: £27,045 per annum
Job Type: Full time, 40 hours per week – 5 days over 7 including weekend working
Contract Type: Permanent
Join our team for a rewarding career move where 98% of staff agree that they are proud to work for CHSW.
About Us
Children’s Hospice South West provides care and support for children with life limiting conditions. Working as part of a small team, you will support the manager with running the shop. This shop is crucial to raising essential funds which helps to make most of short and precious lives.
Where you will be working
Our Nailsea shop where you will have the opportunity to really make a difference within the local community, as a Shop Manager you will be involved in all aspects of running the shop.
The Role
In addition to excellent teamwork and a collaborative approach, you should have the passion, leadership skills and experience to motivate a team of staff and volunteers; and team members who are commercially aware, driven, well organised and hands on to maximise profits and generate stock, helping us raise valuable funds.
If you have experience of managing a team of paid staff and volunteers, enjoy being on the shop floor, have an interest in fashion and driving sales through great customer service, whilst knowing that your work helps to raise a smile every day – this may be the job for you!
The Successful Candidate
Excellent verbal and written communication skills are essential. You will be organised and able to manage time effectively. You will have experience of working in retail at a managerial/supervisory level and delivering targets and objectives. You will have the ability to motivate a team, and using your own initiative.
What we offer
We value our staff and offer an excellent working environment with an enthusiastic and committed team, benefits include:

• 33 days (plus bank holidays) holiday entitlement, which increases with service
• Enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• Personal pension scheme with 7% employer contribution
• Family friendly policies, with enhanced maternity/adoption pay
• Occupational health, wellbeing and counselling services and employee assistance programme
• Group life insurance scheme
• Training and development opportunities
• Environmental and green agenda
• A supportive and inclusive environment
• A chance to make a real difference
Training
Full on-the-job training will be given including opening and closing of the shop, use of the till and CHSW systems, and stock display.
To find out more about what you could be part of please look at our website.
How to Apply
Please apply by clicking on the link before the closing date of 12/03/2026. If you have any questions, please visit our website to find our more, or use our email to contact us and speak to one of our HR team today.
Anticipated Interview Date: 24/03/2026

CHSW Equality, Diversity and Inclusion Statement
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community.
Charity Registration Number 1003314
This fantastic opportunity will give you the chance to explore the wonders of the South West, whether you are already located here, you are a returner or looking for a different way of life; the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the highly successful Children’s Hospice South West (CHSW) as an organisation and local employer.
You may have experience in the following: Shop Manager, Retail Manager, Store Manager, Assistant Store Manager, Deputy Shop Manager, Retail Team Leader, Retail Supervisor, Charity Shop Manager, Charity Retail Manager, Community Shop Manager, Retail Operations Manager, Store Supervisor, Shop Floor Manager, etc.
REF-226 946