Job Description


Camberley / Hybrid (after probation)
Full-time


Dynamo looking for organised and proactive Case Handlers to join our Mortgage Services team. You’ll play a key role in managing mortgage applications from start to finish and delivering exceptional customer service.


If you’re organised, detail-focused and passionate about delivering outstanding customer service, this could be the perfect next step in your career.


What you’ll be doing:
*Managing mortgage applications from start to completion
*Collecting, checking and processing client & lender documentation
*Keeping clients, brokers and lenders updated throughout the journey
*Liaising with solicitors, underwriters and other professionals
*Maintaining accurate records in line with FCA requirements
*Working towards team targets in a fast-paced environment
*Contribute to a positive, inclusive and high-performing team environment


What we’re looking for:
*Strong organisational and communication skills
*Excellent attention to detail
*A team player with a proactive "can-do" attitude
*Ability to thrive in a fast-paced, deadline driven environment
*Willingness to learn and develop


Why Dynamo?
*Work alongside an award-winning broker
*Build a long-term career within a supportive, high-performing team
*Training and career development opportunities
*Aviva Digicare+, including annual health check up/blood test, 24/7 access to remote NHS GP and nutritional and mental health services.
*Perks at Work – Discounts on products and services inc electrical & Travel.
*Discounts on estate agency, mortgage, conveyancing and surveying services.
*Access to TELUS 24hr, 7 days per week Employee Assistance Programme.
*Company Pension and Day 1 Life assurance for all colleagues.


No previous mortgage experience? No problem. Full training is provided, and previous admin or financial services experience is a bonus.


MS03257