Senior Business Manager
  • England,West Midlands,Birmingham
  • Full Time, Permanent
  • Salary negotiable
Job Description:
Senior Business Development Manager Department: Sales
Reporting to: Sales Director
About the Role We are seeking an experienced and driven Senior Business Development Manager to join our dynamic Sales team. This is a high-impact role focused on developing new business opportunities while managing and growing an established portfolio of mid-sized accounts.
You will be responsible for driving revenue growth, building strong client relationships, and ensuring service excellence. Working closely with internal teams and senior leadership, you will play a key role in delivering profitable growth and maintaining a strong sales pipeline.
This position is ideal for a proactive, commercially focused sales professional who thrives on relationship building, strategic planning, and achieving ambitious targets.
Key ResponsibilitiesBusiness Development & Account Growth * Develop and grow new business opportunities within a defined customer segment.

* Manage and expand an existing portfolio of accounts, building strong face-to-face relationships.

* Maintain an active and accurate sales pipeline within the CRM system.

* Achieve monthly gross margin and revenue targets.

* Identify and pursue new growth opportunities within existing and prospective accounts.

* Create, manage, and deliver customer-specific revenue and gross profit growth plans.

* Ensure agreed commercial rates are maintained and updated within internal systems.

Client Relationship Management * Act as the primary interface between customers and internal departments including Operations, Finance, IT, HR, and overseas teams.

* Proactively assess client needs and deliver continuous improvement and value-added solutions.

* Maintain high levels of customer satisfaction and service excellence.

* Present monthly and quarterly business reviews, including KPI reporting.

* Support Finance in resolving any outstanding invoice matters.

Leadership & Team Management * Lead and support the Inside Sales team to ensure KPIs, revenue, and gross margin targets are achieved.

* Ensure customer portfolios and sales leads are actively managed and responded to within agreed timeframes.

* Conduct regular performance reviews and one-to-one meetings.

* Drive internal alignment to meet customer performance objectives.

* Take responsibility for team health, safety, and workplace compliance.

What We’re Looking ForExperience * Minimum 5 years’ direct sales experience.

* Proven experience in business development and managing sales teams.

Skills & Competencies * Self-motivated and results-driven.

* Excellent communication and networking skills.

* Proficient in CRM systems and Microsoft Office (Excel, PowerPoint, etc.).
Job number 3472877

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metapel
Company Details:
ACS Performance
Company size:
Industry:
ACS PerformanceACS is a Contract & Permanent Recruitment Agency specialising in the Engineering, Manufacturing and Logistics sectors.
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