Customer Data & Insight Manager
  • England,North West,Lancashire,Blackpool
  • Full Time, Permanent
  • £40,000 - £45,000 per annum
Job Description:
Customer Data & Insight Manager
Salary: Up to £45,000
Location: Blackpool (hybrid - 3 days onsite)


A UK-based retail organisation is seeking a Customer Data & Insight Manager to support customer analytics, insight delivery, and CRM decision-making across the business.


This is a hands-on analytics role focused on customer data rather than a people-management position. The successful candidate will sit between data and marketing teams, helping shape customer insight, segmentation, and reporting while ensuring data quality and compliance.


Key Responsibilities
*Analyse and report on customer data to support CRM and marketing strategy
*Build and maintain dashboards and reports using Power BI
*Use SQL to query and explore customer databases
*Support segmentation, targeting, and campaign insight
*Improve data quality through cleansing and de-duplication
*Ensure GDPR and customer data compliance
*Contribute to customer data transformation initiatives, including building a single customer view


Experience Required
*Hands-on experience in data analysis or customer insight roles
*Strong SQL skills and experience working with customer databases
*Power BI and Excel experience
*Exposure to CRM platforms such as Bloomreach, Salesforce, or similar
*Comfortable working with incomplete or evolving data environments
*Minimum 2+ years’ experience in a data-driven role (around 5 years ideal, but flexible)


Apply via the link or contact Lauren McAlister at Harnham for more info.
Job number 3474108

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Company Details:
Harnham - Data & Analytics Recruitment
Company size: 250–499 employees
Industry: Recruitment Consultancy
Harnham are the global leaders in Data & Analytics recruitment.Harnham provides specialist Data & Analytics recruitment staffing services and talent s...
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