Workshop Controller Guildford
£39,000 – £50,000 OTE (Dependent on experience)
About the RoleWe are currently recruiting for an experienced Workshop Controller to join a busy and successful dealership in Guildford. This is a pivotal role within the Aftersales team, responsible for driving workshop efficiency, maintaining high standards of workmanship, and ensuring exceptional customer satisfaction.
This opportunity would suit an experienced Workshop Controller or a Senior/Master Technician ready to step into a leadership role.
Key Responsibilities*Efficiently allocate work to maximise technician productivity and workshop output
*Monitor and drive workshop efficiency, utilisation, and overall performance
*Maintain strict quality control procedures
*Ensure work is completed within agreed timeframes
*Work closely with Service Advisors to manage workflow and customer expectations
*Oversee warranty processes and manufacturer compliance
*Support technician development and training
*Maintain high standards of health & safety
Requirements*Previous experience as a Workshop Controller, Senior Technician, or Workshop Team Leader
*Strong technical knowledge and understanding of dealership workshop processes
*Experience within a franchised dealership environment (preferred)
*Proven ability to drive productivity and meet KPIs
*Excellent communication and leadership skills
*Full UK Driving Licence
What’s on Offer*Basic salary circa £39,000 (depending on experience)
*Realistic OTE up to £50,000
*Bonus scheme based on workshop performance
*Ongoing manufacturer training
*22–25 days holiday plus bank holidays
*Company pension scheme
*Career progression within a reputable dealership group