Regional Hospitality Supervisor
Location: London (multi-site)
Salary: £17.00 per hour
Hours: 40 hours per week
Shift Pattern: Monday–Friday
Houston & Hawkes are seeking a highly professional and driven Regional Hospitality Supervisor to support our premium portfolio of Central London client sites.
This is a key role within the business, requiring a confident individual who can operate across multiple locations, uphold exceptional standards and support teams in delivering seamless, high-quality hospitality. You will act as a visible leader, ensuring consistency, professionalism and excellence across all sites.
This is an outstanding opportunity to join a business recognised as one of the best companies to work for in hospitality, offering exposure to high-profile environments and genuine progression.
Duties:
*Supporting and overseeing hospitality operations across multiple client sites
*Driving consistently high standards of service, presentation and guest experience
*Leading by example and supporting front-of-house teams during service
*Assisting with VIP meetings, events and high-level corporate hospitality
*Coaching, developing and motivating teams to maintain Houston & Hawkes standards
*Acting as a key point of support during peak periods, absences and operational challenges
*Building strong relationships with clients and site teams
*Ensuring compliance with all health, safety and hygiene standards
Requirements:
*Proven experience within hospitality supervision in contract catering or premium environments
*Strong understanding of high-end, client-facing service standards
*Confident, professional and adaptable across multiple sites
*Excellent communication and organisational skills
*A hands-on, proactive approach with strong attention to detail
*Ability to lead, influence and support teams in fast-paced environments
Additional Benefits:
*Free meals at work
*Contributory pension scheme
*Free access to the Employee Assistance Programme
*Life assurance at two times salary
*Annual company Christmas and summer parties
*Uniform provided
*20 days holiday plus bank holidays
*Recognition schemes and people awards
*Family-friendly support, including enhanced maternity, paternity and adoption leave
*Day off on your birthday
*Referral bonuses
*Training and development opportunities
Who We Are:
Houston & Hawkes is a young and dynamic independent caterer based in the South East. We are proud to be an award-winning company, recognised as one of the best companies to work for in hospitality, and a certified B Corp. We create memorable experiences through vibrant, creative and sustainable food and hospitality, while investing in and supporting our talented teams.