Repairs Delivery Manager DLO
other jobs Reed
Added before 6 hours
- England,South East,Berkshire,Bracknell Forest
- Full Time, Temporary
- Salary negotiable
Job Description:
Service Delivery Manager - Interim Position with Leading Social Housing DLO
Location: Bracknell (Hybrid - 3 days office, 2 days home)
Rate: Negotiable
Contract Type: Interim
Reed is partnering with a leading social housing DLO to recruit an interim Service Delivery Manager. Based in Bracknell, this role offers a hybrid working model and presents a significant opportunity for a skilled professional to influence operations within the housing sector.
Overall Responsibility:
The Service Delivery Manager will report to the Head of Service Delivery and is responsible for managing the day-to-day delivery of all repairs and maintenance activities within the designated geographical area. This includes responsive repairs, voids, gas, and planned works & services. The role demands a proactive approach to maintaining and enhancing operational performance, ensuring the delivery of high-quality service to customers, and managing a team to achieve these goals.
Key Responsibilities and Outcomes:
*Oversee the delivery of maintenance services, ensuring alignment with service specifications and targets.
*Plan, execute, control, and monitor daily operations to meet the objectives and performance measures outlined in the business plan.
*Manage Contract Managers, Supervisors, and Trade Operatives to ensure a high-performing service.
*Maintain risk registers and ensure compliance with health and safety practices.
*Develop the team through effective recruitment, training, and performance management.
*Handle complaints and resolve issues to enhance the organisation’s reputation.
Personal Competencies, Skills, Experience, and Knowledge:
*Proven management or senior management experience in a compatible business environment.
*Strong understanding of maintenance requirements for large-scale social landlord organisations.
*Knowledge of Registered Provider Regulatory framework.
*Excellent relationship-building skills with both internal and external stakeholders.
*Ability to analyse data and make informed decisions.
*Financial awareness with a focus on cost control and value addition.
If you would like to be considered, please contact Mel Applin @ Reed
Location: Bracknell (Hybrid - 3 days office, 2 days home)
Rate: Negotiable
Contract Type: Interim
Reed is partnering with a leading social housing DLO to recruit an interim Service Delivery Manager. Based in Bracknell, this role offers a hybrid working model and presents a significant opportunity for a skilled professional to influence operations within the housing sector.
Overall Responsibility:
The Service Delivery Manager will report to the Head of Service Delivery and is responsible for managing the day-to-day delivery of all repairs and maintenance activities within the designated geographical area. This includes responsive repairs, voids, gas, and planned works & services. The role demands a proactive approach to maintaining and enhancing operational performance, ensuring the delivery of high-quality service to customers, and managing a team to achieve these goals.
Key Responsibilities and Outcomes:
*Oversee the delivery of maintenance services, ensuring alignment with service specifications and targets.
*Plan, execute, control, and monitor daily operations to meet the objectives and performance measures outlined in the business plan.
*Manage Contract Managers, Supervisors, and Trade Operatives to ensure a high-performing service.
*Maintain risk registers and ensure compliance with health and safety practices.
*Develop the team through effective recruitment, training, and performance management.
*Handle complaints and resolve issues to enhance the organisation’s reputation.
Personal Competencies, Skills, Experience, and Knowledge:
*Proven management or senior management experience in a compatible business environment.
*Strong understanding of maintenance requirements for large-scale social landlord organisations.
*Knowledge of Registered Provider Regulatory framework.
*Excellent relationship-building skills with both internal and external stakeholders.
*Ability to analyse data and make informed decisions.
*Financial awareness with a focus on cost control and value addition.
If you would like to be considered, please contact Mel Applin @ Reed
Job number 3475857
Increase your exposure to recruiters with ProJobs
Thousands of recruiters are looking for you in the Job Master profile database, increase your exposure 4 times with a ProJob subscription
You can cancel your subscription at any time.