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We are looking for a friendly and experienced BankReceptionist to join our bank team at Cygnet Hospital Ealing.


You will have the flexibility to pick up shifts across a 7 day rota covering staff absence.
The working hours are as follows; 8am - 16:00pm (these hours are non-negotiable)
The reception area is staffed 7 days a week, including Bank Holidays.


You will be working in a fast paced environment, so the ability to process information quickly in a calm and controlled manner at all times is essential.
The ideal candidate must be adaptable and well presented with a friendly disposition with excellent communication skills and have at least 1 years experience working in a similar role with excellent communication & customer care skills.A working knowledge of Microsoft Office is essential.


Cygnet Hospital Ealing provides a welcoming, non-institutional environment, offering personalised treatment for service users with an eating disorder or personality disorder over two separate wards.


Your Day-to-Day...
*Provide a professional, welcoming reception experience

*Greet visitors & notify the appropriate member of staff of their arrival

*Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately

*Answer & transfer all incoming calls
and take messages where appropriate

*Sort & distribute post, and assist with general office duties as required

*Keep the reception area clean & tidy

*Promote the safety & security of all site users and ensure all staff comply with security protocols.

You are...
*An experienced receptionist with at least 1 or more years of experience working as a Receptionist

*Organised, naturally helpful and good at multitasking

*Computer literate including Windows/Word/Excel/Outlook or equivalent

*Knowledgeable of telephone systems

*Polite, friendly & approachable with excellent c

*GCSE Maths and English qualified, with a good level of numeracy and literacy

*Diligent & accurate, with an eye for detail and an understanding of confidentiality.



Why Cygnet? Well offer you
Salary: £12.77 + 12.1% Holiday Pay
*Strong career progression opportunities

*Expert supervision & support

*Employee referral scheme

*Cycle to work scheme & employee discount saving



Please note: successful candidates will be required to undergo a standard or enhanced DBS check


What next?


If you care about making a difference – we want to talk to you.


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