My client, a private clinic in the West End, is seeking a Receptionist to deliver high-quality reception services and administrative support. This role is essential to maintaining excellent patient care and ensuring smooth day-to-day operations within a multidisciplinary team.
Key Responsibilities
*Provide accurate, up-to-date pricing information and support with complex queries.
*Explain credit options and set up payment plans in line with clinic guidelines.
*Check third-party invoices for accuracy and agreed terms.
*Build knowledge of clinic services to support clinical teams and communicate empathetically with patients.
*Welcome visitors, issue passes, and uphold security procedures.
*Keep the reception area clean, organised, and well-presented.
*Handle administrative tasks including letters, reports, and updating patient records.
*Manage appointment bookings, cancellations, and rescheduling.
*Process daily post, ensuring correct distribution.
*Maintain strict patient confidentiality at all times.
The ideal candidate will have experience in a reception or administrative role, ideally in healthcare.
To apply for the Clinic Receptionist position, please submit your CV and a cover letter.