At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.
The 3PL Supply Planners are responsible for managing end-to-end supply planning across assigned categories to ensure optimal SKU availability whilst minimising stock risk and write-offs. The role develops and maintains rolling supply and intake plans aligned with demand forecasts, coordinating closely with demand planning, procurement, suppliers, and logistics partners to ensure smooth product flow through the distribution network. It also supports seasonal and promotional activities, monitors inventory levels across depots, and maintains effective product lifecycle controls. Additionally, the 3PL Supply Planner builds reporting tools, tracks supplier performance, and contributes to broader supply chain planning beyond the retail function.
Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.
And as a 3PL Supply Planner there’s never been a better time to join.
So, why Costa?
We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:
*Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
*An annual discretionary bonus scheme, based on business results and individual contribution.
*A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
*The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
*50% discount in all Costa-owned stores, and 25% off in other participating stores
*Private medical cover thanks to our Private Healthcare scheme
*And that’s not all. Explore even more of our perks here: https://costaperks
We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a 3PL Supply Planner is about so much more than bringing our coffee to the world. It’s your chance to stir up real success – which means you’ll be:
*Managing end-to-end supply and stock planning, ensuring 99.7% product availability through effective intake flow, depot stock management, JIT processes, and balanced inventory distribution
*Coordinating closely with suppliers, 3PL partners, and internal teams (demand planning, procurement, operations) to align supply plans with forecasts and maintain strong supplier performance against KPIs
*Supporting product lifecycle activities, including new product launches, seasonal and promotional ranges, store openings, and efficient management of delisted lines to minimise stock loss and write-offs
*Ensuring compliance, accuracy, and reporting quality, maintaining data integrity across systems, ensuring PO adherence to lead times/MOQs, and providing clear communication to stakeholders
*Identifying and mitigating supply chain risks while driving continuous improvement to enhance service, cost efficiency, and stock loss prevention across the 3PL network
Who you are
It’s your unique ingredients we’re interested in:
*Strong expertise in forecasting, supply planning, with experience using ERP/planning systems (i.e. Slim4, Anaplan), and a solid understanding of stock management principles, including lifecycle management
*Excellent stakeholder management and communication skills, with the confidence to challenge, influence, and collaborate cross-functionally.
*Highly analytical, proactive, and decisive, with strong judgement, planning, and problem-solving capabilities.
*Experience in supply chain planning within retail / FMCG / food service and delivering high-quality customer service in fast-paced environments.
*Advanced proficiency in Microsoft Excel, including data analysis, PivotTables, and complex formulas
*Desirable skills include 3PL management, demand planning, project/change management
Where you’ll work:
Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas.
We’re excited to be moving into a new home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life.