The Role
Are you passionate about delivering exceptional customer experiences and driving sales? Our manufacturing client in Darlington is looking for a Customer Service & Sales Associate to join a dynamic team and play a key role in building strong client relationships.

What you’ll do:*Provide outstanding customer service
*Convert incoming enquiries and manage customer requirements for products and services.
*Deliver personal demonstrations via Teams and support events that engage existing and potential customers.
*Collaborate with marketing and other teams to enhance customer experience and drive sales.
*Monitor and analyse performance data to identify opportunities for improvement.
*Maintain accurate records in CRM systems and produce regular customer summaries.


The Person
What we’re looking for:*Proven experience in customer service and sales roles.
*Strong communication, negotiation, and relationship-building skills.
*Ability to manage priorities and work collaboratively across teams.
*Proficiency with CRM systems
*Highly motivated and adaptable, with a customer-first mindset.
*Fluent in English and Italian

Next Steps


Please contact for further details.