Housing OfficerOrganisation:Torbay Council
Contract: Initial 3 Months (Likely Extension)
Start Date: ASAP
Working Pattern: Hybrid - Office, Site Visits, and Remote Working
Location: Torbay Area
Job OverviewAn excellent opportunity has arisen for an experienced Housing Officer to join the Strategic Housing - Housing Management team on an agency basis. This role is ideal for candidates with strong tenancy management experience within a local authority or housing association environment.
The successful candidate will manage a portfolio of properties, support tenants, and ensure compliance with tenancy agreements while maintaining safe and sustainable communities.
Key Responsibilities*Manage a portfolio of council properties and housing schemes
*Deliver tenancy management services including successions and tenancy changes
*Manage rent arrears and support income recovery processes
*Investigate and resolve anti-social behaviour (ASB) cases
*Conduct estate inspections, tenancy visits, and property inspections
*Provide housing advice and welfare benefit guidance to tenants
*Work collaboratively with external agencies including social services and police
*Support void management and lettings processes
*Maintain accurate records and ensure compliance with housing legislation
*Promote tenancy sustainment and community wellbeing
Candidate Requirements*Proven experience working as a Housing Officer, Tenancy Officer, or Neighbourhood Officer
*Strong knowledge of housing legislation and tenancy management
*Experience managing ASB cases and rent arrears
*Experience conducting estate inspections and tenant visits
*Ability to work with vulnerable tenants and partner agencies
*Strong organisational and record-keeping skills
*Full UK driving licence and access to a vehicle
*Ability to work independently and manage caseloads effectively