Systems - IT Support
other jobs LJ Recruitment
Added before 8 Days
- England,London,Greater London,Harrow
- Full Time, Contract
- £27,500 per annum
Job Description:
Senior Associate - Systems (IT Support)Location: West London
Salary: £27,500 per annum
Contract: 12-Month Fixed-Term Contract
Working Model: Fully Office-Based
OverviewWe are seeking a Senior Associate - Systems (IT Support) to join a busy banking environment on a 12-month FTC. This role will support the smooth running of the Systems function, providing first and second-line IT support to users across the business while liaising with offshore teams and third-party vendors.
This is a great opportunity for someone with hands-on IT support experience looking to gain exposure within a structured and fast-paced organisation.
Key Responsibilities*Provide L1/L2 IT support across desktop, applications, and network issues
*Support system administration tasks including software installation, patching, O365, antivirus updates, and user access issues
*Troubleshoot and resolve issues relating to core banking applications and general IT systems
*Monitor and manage network connectivity and infrastructure issues
*Provide on-site and remote support to users across branches
*Configure and support VPN laptops and remote access solutions
*Manage network printers and liaise with external vendors
*Maintain and update the IT asset register
*Support hardware troubleshooting, system backups, and configuration issues
*Assist with audit, compliance, and vulnerability remediation (VA/PT closure)
*Manage and resolve tickets within agreed timelines (RMS system)
*Liaise with offshore support teams for issue resolution
*Maintain accurate documentation and records
Requirements*Experience in IT support / systems support (1st/2nd line)
*Knowledge of Windows Server administration and desktop support
*Basic understanding of networking and connectivity
*Experience with hardware/software installation and troubleshooting
*Familiarity with Microsoft Office and O365
*Strong communication and stakeholder management skills
*Ability to document processes and provide user guidance
Key Attributes*Proactive and willing to learn new technologies
*Strong problem-solving skills
*Team player with a user-focused approach
*Able to prioritise and work under pressure
*Flexible to support out-of-hours work where required
What’s on Offer*£27,500 salary
*12-month FTC within a stable environment
*Broad exposure to IT systems, infrastructure, and operations
*Opportunity to work with internal teams, offshore support, and third-party providers
Salary: £27,500 per annum
Contract: 12-Month Fixed-Term Contract
Working Model: Fully Office-Based
OverviewWe are seeking a Senior Associate - Systems (IT Support) to join a busy banking environment on a 12-month FTC. This role will support the smooth running of the Systems function, providing first and second-line IT support to users across the business while liaising with offshore teams and third-party vendors.
This is a great opportunity for someone with hands-on IT support experience looking to gain exposure within a structured and fast-paced organisation.
Key Responsibilities*Provide L1/L2 IT support across desktop, applications, and network issues
*Support system administration tasks including software installation, patching, O365, antivirus updates, and user access issues
*Troubleshoot and resolve issues relating to core banking applications and general IT systems
*Monitor and manage network connectivity and infrastructure issues
*Provide on-site and remote support to users across branches
*Configure and support VPN laptops and remote access solutions
*Manage network printers and liaise with external vendors
*Maintain and update the IT asset register
*Support hardware troubleshooting, system backups, and configuration issues
*Assist with audit, compliance, and vulnerability remediation (VA/PT closure)
*Manage and resolve tickets within agreed timelines (RMS system)
*Liaise with offshore support teams for issue resolution
*Maintain accurate documentation and records
Requirements*Experience in IT support / systems support (1st/2nd line)
*Knowledge of Windows Server administration and desktop support
*Basic understanding of networking and connectivity
*Experience with hardware/software installation and troubleshooting
*Familiarity with Microsoft Office and O365
*Strong communication and stakeholder management skills
*Ability to document processes and provide user guidance
Key Attributes*Proactive and willing to learn new technologies
*Strong problem-solving skills
*Team player with a user-focused approach
*Able to prioritise and work under pressure
*Flexible to support out-of-hours work where required
What’s on Offer*£27,500 salary
*12-month FTC within a stable environment
*Broad exposure to IT systems, infrastructure, and operations
*Opportunity to work with internal teams, offshore support, and third-party providers
Job number 3571949
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