Sales Administrative Assistant
Inworth, Colchester | On-Site |Competitive Salary| Car Essential
If you thrive in a collaborative, supportive environment and love contributing to exceptional customer journeys, then you might be exactly who we’re looking for.
As a Sales Administrative Assistant, you’ll play a vital role in supporting the Sales Team as they acquire new customers and deliver unforgettable educational experiences. You’ll ensure smooth, accurate administration throughout the sales cycle, helping maintain the highest standards of customer service and consistency.
What Will Your Role Look Like?
* Supporting the sales process throughout the full customer journey, from pre - enquiry to booking
* Providing general administrative assistance to sales managers and consultants
* Creating sales documentation and supporting literature to a high standard using bespoke templates
* Using bespoke IT systems and Microsoft applications to administer tour details
* Checking proposals to ensure accurate costs and correct information on accommodation, transport, and visits
* Liaising with internal and external partners as required
* Assisting with smooth handovers between Sales and Operations
* Producing sales related data and reports
* Completing data entry and data cleansing tasks
* Identifying opportunities to improve processes and workflows
* Occasional UK and overseas travel to experience products firsthand
Are You the Right Person?
* Passionate about exceptional service delivery
* Keen to support the development of colleagues and the wider business
* Trustworthy, positive, self - motivated, and resourceful
* Able to work independently while being a strong team player
* Flexible, adaptable, resilient, and conscientious
* Quick to learn
* Able and willing to travel abroad occasionally
Essential Skills
* Experience delivering exceptional customer service
* Strong organisational and prioritisation skills
* Problem solving ability and confidence working under pressure
* Competent working independently and within a wider team
* Good knowledge of Microsoft Office and general IT systems
* Ability to follow procedures and contribute to improving them
* Understanding of the customer journey and sales processes
* Some commercial and financial awareness
* High accuracy and attention to detail
* Excellent written and verbal communication skills
* Professional, personable telephone manner
Essential Personal Attributes
* Self - motivated, positive, and professional
* Genuine passion for delivering exceptional service
* Able to work independently within a team environment
* Supportive, collaborative, and invested in business success
* Flexible, adaptable, and proactive
* Enthusiastic about progression and continuous learning
Benefits:
* Monday – Friday, 35 hour working week with flexible start times
* Pension scheme
* 25 days annual leave + bank holidays (increasing with service)
* Training, development and progression opportunities
* Team events and supportive working culture
* On-site parking and would need to be a car owner and driver
* Enhanced DBS Check will be carried out
If you have all the skills above and feel this is the role for you, please do not hesitate to forward your CV to julie.paton@121personnel or aimee.page@121personnel at One to One Personnel. We look forward to hearing from you today!